A researcher is writing a task for a usability test of a travel booking website. They want to test how easily users can find and book a flight. Which task instruction is most likely to produce unbiased, realistic behavior?

Please use the search bar to find flights to Paris and then select the cheapest option.

Book a flight to Paris. The website's search function is located at the top of the page.

You are planning a trip to Paris next month. Please book a round-trip flight that fits your budget.

Please try to book a flight to Paris. It should be easy to do.

What should be done after a pilot test reveals issues with the test script?

Revise the script and conduct another pilot if necessary

Proceed with the actual test and ignore the issues

Remove the problematic tasks from the test

Blame the pilot participant for the issues

Which of the following is an example of a leading task instruction that should be avoided?

Please locate the settings menu and change the theme.

Using the search bar, find the product you want.

Please try to book a flight from New York to London.

You want to send a message to a friend. Please do that.

What is the primary purpose of aligning a usability test plan with stakeholder needs?

To guarantee that all usability issues are found

To ensure the test focuses on questions that matter to the business and product team

To reduce the number of participants required

A junior researcher is asked to plan a usability test for a new website. They have identified the objectives and the target users. According to the standard usability testing process, what should they do next?

Recruit participants immediately to secure the schedule.

Write a detailed test plan that includes tasks, metrics, and logistics.

Conduct a pilot test to validate the approach.

Set up the lab and test the recording equipment.

Certified Tester Usability Testing

Domain 5Objective 1

Planning and Preparation CT-UT Practice Questions (Page 2)

Part of the Usability Testing domain, which makes up ~15% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~4–6 in this domain), expect 1–2 from this objective — we provide 38 practice questions to prepare you well beyond it. (estimate)

38questions here

8free pages

11concepts

Questions 6–10

6expert · medium
A researcher is writing a task for a usability test of a travel booking website. They want to test how easily users can find and book a flight. Which task instruction is most likely to produce unbiased, realistic behavior?
Select an answer first
7foundation · easy
What should be done after a pilot test reveals issues with the test script?
Select an answer first
8foundation · easy
Which of the following is an example of a leading task instruction that should be avoided?
Select an answer first
9foundation · easy
What is the primary purpose of aligning a usability test plan with stakeholder needs?
Select an answer first
10application · medium
A junior researcher is asked to plan a usability test for a new website. They have identified the objectives and the target users. According to the standard usability testing process, what should they do next?
Select an answer first

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