Post-Implementation Review CISA Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   Why is it important to include end users in the post-implementation review team?

   • AThey are responsible for approving the final project budget
   • BThey are required to sign off on the system's security compliance
   • CThey can provide insight into how well the system meets their needs and supports their work
   • DThey can perform the technical analysis of system performance
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Which of the following is an example of a measurable business benefit that might be evaluated in a post-implementation review?

   • AIncrease in the number of system features
   • BImproved code readability
   • CHigher employee satisfaction with the cafeteria
   • DReduction in operational costs
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4. 13foundation · easy

   Which step in the post-implementation review process involves interpreting the data to draw conclusions?

   • APlanning
   • BData collection
   • CAnalysis
   • DReporting
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5. 14expert · hard

   A post-implementation review identified a critical deficiency in a new billing system that causes incorrect invoices to be sent to customers. The IS auditor issued a report with a recommendation to fix the issue within 30 days. Management agreed to the recommendation. After 60 days, the IS auditor is conducting a follow-up and finds that the issue has not been fixed. What is the most appropriate action for the IS auditor?

   • AIgnore the issue because the auditor's role is only to report findings.
   • BClose the finding because management agreed to fix it.
   • CEscalate the unresolved critical finding to senior management or the board.
   • DAssume the issue is not significant because management did not prioritize it.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   An IS auditor is planning a post-implementation review for a recently deployed customer relationship management (CRM) system. Which of the following sequences best represents the correct order of steps in the review process?

   • AReport to management, define scope, collect data, analyze findings, plan follow-up.
   • BAnalyze findings, define scope, collect data, report to management, plan follow-up.
   • CCollect data, define scope, analyze findings, report to management, plan follow-up.
   • DDefine scope, collect data, analyze findings, report to management, plan follow-up.
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