A bank has just gone live with a new core banking system. The project manager wants to conduct the post-implementation review immediately to capture user feedback while it is fresh. However, the system has experienced intermittent outages and performance degradation during the first week. As the IS auditor, what is the most appropriate action?

Conduct the review immediately to capture initial user impressions before they fade.

Cancel the post-implementation review because the system is not meeting expectations.

Delay the review until the system has been stable for a reasonable period, typically 3-6 months, to allow for stabilization and meaningful performance data.

Conduct the review only for the financial aspects, ignoring performance issues.

Which of the following is an example of a deficiency that might be identified in a post-implementation review?

The system's response time is faster than expected

The system does not provide a required report that was specified in the requirements

Users are satisfied with the system's usability

The project was completed under budget

A post-implementation review of a new supply chain management system is being planned. The project team is eager to demonstrate that the system is a success. The IS auditor is concerned about objectivity. Which of the following is the most effective way to ensure the review is objective?

Ensure the review team includes independent members, such as internal audit, and uses objective data from system monitoring and user surveys.

Include the project team members in the review team to provide their insights.

Rely solely on the project team's self-assessment.

Use only external consultants to conduct the review.

Who is typically responsible for monitoring the implementation of post-implementation review recommendations?

Management or a designated project owner

Which group of stakeholders should be involved in a post-implementation review?

Only the project manager and system developers

Only the IT help desk and system administrators

Only external auditors and compliance officers

End users, IT staff, and management

Certified Information Systems Auditor

Domain 3Objective 8

Post-Implementation Review CISA Practice Questions (Page 2)

Part of the Information Systems Acquisition, Development and Implementation domain, which accounts for 12% of the CISA exam.

40questions here

8free pages

12concepts

12%of the exam

12 Concepts in This Objective

Post-implementation review objectives
Post-implementation review timing
Post-implementation review scope
Post-implementation review participants
Post-implementation review process
Post-implementation review techniques
Evaluating system performance
Evaluating user satisfaction
Evaluating benefits realization
Identifying deficiencies and improvements
Post-implementation review reporting
Follow-up actions

Questions 6–10

6application · medium
A bank has just gone live with a new core banking system. The project manager wants to conduct the post-implementation review immediately to capture user feedback while it is fresh. However, the system has experienced intermittent outages and performance degradation during the first week. As the IS auditor, what is the most appropriate action?
Select an answer first
7foundation · easy
Which of the following is an example of a deficiency that might be identified in a post-implementation review?
Select an answer first
8expert · hard
A post-implementation review of a new supply chain management system is being planned. The project team is eager to demonstrate that the system is a success. The IS auditor is concerned about objectivity. Which of the following is the most effective way to ensure the review is objective?
Select an answer first
9foundation · easy
Who is typically responsible for monitoring the implementation of post-implementation review recommendations?
Select an answer first
10foundation · easy
Which group of stakeholders should be involved in a post-implementation review?
Select an answer first

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