Communication Management PK0-005 Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A project manager is leading a software upgrade for a global retail chain. The project team is spread across three time zones, and the executive sponsor requires a weekly summary of progress and risks. The team members need to collaborate daily on code changes and resolve blocking issues quickly. Which communication approach best satisfies the needs of both the sponsor and the team?

   • ASend a daily email with detailed updates to all stakeholders, including the sponsor and the team.
   • BSchedule a weekly video conference for the entire team and the sponsor to discuss progress and risks together.
   • CSend a weekly email status report to the sponsor and hold a daily asynchronous stand-up via a team chat channel.
   • DPost all project updates on a public wiki page and ask stakeholders to check it regularly.
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2. 17application · medium

   A project manager is starting a new project with a diverse group of stakeholders, including a regulatory body, an internal IT team, and a group of external vendors. The regulatory body requires formal, documented communication, while the IT team prefers quick, informal updates. What is the most important consideration when developing the communication plan?

   • AEstablish a strict communication schedule and require all stakeholders to adhere to it.
   • BUse a single communication platform that is acceptable to all stakeholders.
   • CPrioritize the communication needs of the most powerful stakeholder, the regulatory body.
   • DEnsure the communication plan is flexible enough to accommodate the different needs of each stakeholder group.
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4. 18foundation · easy

   A project manager notices that stakeholders are not receiving project status reports on time. Which process should be improved to address this issue?

   • AScope management
   • BCommunication management
   • CProcurement management
   • DRisk management
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5. 19foundation · easy

   During a project meeting, a team member uses technical jargon that the project sponsor does not understand. What type of communication barrier is this?

   • ACultural barrier
   • BPerceptual barrier
   • CPhysical barrier
   • DLanguage barrier
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6. 20application · medium

   A project manager is leading a project with a key stakeholder who is known to be very busy and rarely responds to emails. The project manager needs to ensure this stakeholder's feedback is captured on a critical design decision. What is the most effective feedback mechanism to use?

   • ASchedule a brief, focused one-on-one meeting to present the options and gather feedback directly.
   • BSend a detailed email with the design options and request a written response.
   • CAsk a junior team member to follow up with the stakeholder's assistant to get an answer.
   • DPost the design options on the project wiki and wait for comments.
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