2.5 Access Devices Remotely over a Network (common Windows Tools) 800-150 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A field technician needs to remotely access a Windows 10 workstation that is joined to the company domain. The technician is on the corporate network and has been granted local administrator rights on the target machine. The technician attempts to connect using Remote Desktop Connection but receives an error that the computer can't be reached. The technician confirms the target machine is powered on and can ping it successfully. Which action should the technician take first to resolve the issue?

   • ARestart the Remote Desktop Services service on the target machine.
   • BUse the Windows Firewall 'Allow an app or feature through Windows Defender Firewall' to add the Remote Desktop app.
   • CAdd the technician's domain account to the Remote Desktop Users group on the target machine.
   • DEnable Remote Desktop in the System Properties and ensure the appropriate firewall rule is active.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A technician is troubleshooting a failed SSH connection to a Windows Server. The technician can ping the server, and the SSH service is running. The technician tries to connect using ssh administrator@server and receives a 'Connection refused' error. What is the most likely cause?

   • AThe SSH client on the technician's workstation is outdated.
   • BThe administrator account is disabled.
   • CThe SSH service is set to manual startup.
   • DThe Windows Firewall is blocking inbound connections on port 22.
   Reveal Solution Discussion Select an answer first
4. 13foundation · medium

   A field technician needs to open the Windows Remote Desktop Connection client to connect to a remote Windows PC. Which built-in Windows program should they launch?

   • Amstsc.exe
   • Bcmd.exe
   • Ccontrol.exe
   • Dregedit.exe
   Reveal Solution Discussion Select an answer first
5. 14foundation · medium

   A technician cannot connect to a remote Windows PC via RDP. The PC is reachable via ping. What is the most likely cause of the RDP failure?

   • AThe PC has an incorrect IP address.
   • BThe Remote Desktop service is not running or the firewall is blocking port 3389.
   • CThe user is using the wrong protocol.
   • DThe PC is turned off.
   Reveal Solution Discussion Select an answer first
6. 15expert · medium

   A technician needs to remotely access a Windows 10 PC that is on a different subnet. The technician can ping the PC's IP address, but RDP connection times out. The technician has verified that Remote Desktop is enabled and the firewall rule is active. What is the most likely cause of the timeout?

   • AThe RDP service is not running.
   • BThe PC's IP address is incorrect.
   • CA router between the subnets is blocking TCP port 3389.
   • DThe user account is not in the Remote Desktop Users group.
   Reveal Solution Discussion Select an answer first