CISCOCisco Certified Field Technician (CCT)
The Cisco Certified Field Technician (CCT) certification validates your ability to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. It is designed for field technicians who work closely with the Cisco Technical Assistance Center (TAC) to resolve support incidents quickly and efficiently. Earning this credential proves you can handle on-site hardware replacement across routing, switching, data center, UCS, and collaboration platforms.
834 practice questions · Updated 2026-07-30
6Domains
35Objectives
208Concepts
834Questions
800-150 Curriculum
Every domain, objective, and concept the 800-150 exam measures.
- LAN Definition and Characteristics
- LAN Devices and Components
- LAN Topologies
- Wireless Topology Fundamentals
- Wireless Access Point Roles
- Lightweight WLAN Architecture
- Lightweight WLAN Protocols and Operations
- OSI Model Layers
- OSI Model Functions
- TCP/IP Stack Layers
- TCP/IP Protocol Examples
- Data Encapsulation Process
- Data De-encapsulation Process
- PDU Naming by Layer
- Ethernet media standards overview
- UTP cable categories and specifications
- UTP connectors and pinouts
- Fiber optic cable types
- Fiber optic connectors
- Fiber optic transceivers and standards
- Switching Fundamentals
- Layer 2 Addressing
- VLANs
- Trunking
- Spanning Tree Protocol (STP)
- Link Aggregation
- Port Security
- Layer 2 Switching Modes
- IP address ranges
- IPv4 addressing
- Network masks
- Flat and subnetted topologies
- Path determination basics
- Routing table structure
- Static vs. dynamic routing
- IPv4 addressing fundamentals
- IPv6 addressing fundamentals
- Packet forwarding process
- ARP operation
- Neighbor Discovery Protocol (NDP)
- MAC address mapping and caching
- Campus Network Architecture Layers
- Core and Distribution Switch Functions
- Access Switch Features and Models
- Edge and Aggregation Router Roles
- Branch Router Functions and Models
- Firewall Role in Network Security
- Cisco Nexus switch series overview
- Nexus switch features and functions
- Nexus operating modes and management
- Cisco multilayer director switch (MDS) overview
- MDS features and functions
- Differentiating Nexus and MDS switches
- Identify Cisco UCS servers
- Understand Cisco UCS roles
- Describe Cisco UCS functions
- Cisco collaboration device categories
- Roles of collaboration devices
- Functions of collaboration devices
- Boot sequence stages
- POST (Power-On Self-Test)
- Boot loader (ROMMON)
- Configuration register
- Boot system commands
- IOS image loading
- Startup configuration loading
- Troubleshooting boot failures
- Identify IOS command modes
- Identify basic navigation commands
- Identify show commands
- Identify configuration commands
- Identify troubleshooting commands
- Identify help and editing features
- Identify file management tools
- Understand file transfer protocols
- Recognize device file types
- Use file management commands
- Manage file storage locations
- Verify file integrity
- Verify physical layer connectivity
- Use appropriate tools for physical layer testing
- Troubleshoot physical layer issues
- Remote Desktop Protocol (RDP)
- Command-line tools for remote access
- Remote access configuration
- Troubleshooting remote connections
- Console port identification
- Console cable types
- Terminal emulation software
- Connection parameters
- Establishing a console session
- Identify device status sources
- Use CLI commands for status
- Interpret status output
- Capture status for troubleshooting
- Password recovery overview
- Recovery procedures for Cisco IOS devices
- Configuration register manipulation
- Recovery procedures for Cisco Catalyst switches
- Recovery procedures for Cisco ASA devices
- Recovery procedures for Cisco ISR and other platforms
- Impact of password recovery on device configuration
- Best practices for password recovery
- Identify common tools for device replacement
- Identify serial number locations on Cisco routers
- Identify serial number locations on Cisco switches
- Identify serial number locations on Cisco firewalls and security appliances
- Identify serial number locations on Cisco wireless access points
- Identify serial number locations on Cisco modules and line cards
- Use CLI commands to retrieve serial numbers
- Use physical inspection to find serial numbers
- IOS bundle mode
- IOS install mode
- Comparison of bundle and install modes
- Boot process differences
- File management implications
- Cisco licensing model types
- License features and entitlements
- License activation and registration
- License compliance and management
- Image file backup
- Image transfer methods
- TFTP transfer procedure
- FTP transfer procedure
- USB transfer procedure
- Install mode installation
- Bundle mode installation
- Comparison of install and bundle modes
- Identify configuration file types
- Locate configuration files
- Save configuration changes
- Backup configuration files
- Restore configuration files
- Manage configuration file operations
- Infrastructure devices
- Network endpoints
- Collaboration endpoints
- Collaboration endpoint types
- Endpoint registration and features
- Call controller roles
- Call controller types
- Call signaling protocols
- Media flow in calls
- Cisco UCM architecture
- Cisco UCM administration basics
- Telepresence Management Suite (TMS) role
- TMS key features
- Cisco Meeting Server (CMS) role
- Meeting Management role
- Webex meetings overview
- Webex meetings scheduling and joining
- Webex Teams (now Webex App)
- Webex Calling
- Cisco Webex Control Hub
- Cisco hosted collaboration solutions
- Cloud vs on-premises collaboration
- Safe Work Zone Definition
- Establishing a Safe Work Zone
- Hazard Identification in Work Zone
- Personal Safety in Work Zone
- ESD Fundamentals
- ESD Prevention Methods
- ESD-Safe Work Practices
- Catalyst Switch Replacement
- Catalyst Edge Platform Replacement
- Meraki Switch Replacement
- ISR Router Replacement
- ASR Router Replacement
- Cisco 8000 Series Replacement
- NCS Series Replacement
- Secure Firewall Replacement
- Nexus Switch Replacement
- MDS Switch Replacement
- UCS Infrastructure Component Replacement
- UCS B/C/X-Series Replacement
- UCS E-Series Replacement
- Collaboration Device Replacement
- NX-OS supported platforms
- NX-OS operating modes
- NX-OS CLI command modes
- NX-OS CLI command syntax and help
- NX-OS configuration and verification commands
- Cisco ACI boot modes
- NX-OS boot modes
- Password recovery in NX-OS
- IP phone types and models
- IP phone features and capabilities
- IP phone deployment and configuration
- Video endpoint types and models
- Video endpoint features and capabilities
- Video endpoint deployment and configuration
- LAN vs SAN
- Unified Fabric
- Cisco Nexus Switches
- Cisco UCS Servers
- Cisco MDS Directors
- Top-of-Rack (ToR) Deployment
- End-of-Row (EoR) Deployment
- FEX (Fabric Extender) Deployment
- Virtual machines
- Hypervisors
- Cloud computing fundamentals
- Cloud deployment models
- Cloud delivery models
- Campus networks vs. edge locations vs. data centers
- Data center architecture fundamentals
- Cisco UCS components overview
- Cisco UCS connectivity and placement
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Percentages reflect share of the current practice bank, not official exam weightings — no structured per-skill weight is published for 800-150, so none is invented.