Given a Scenario, Determine the Appropriate Mix of Systems, Including Both on and Off-Platform Components, Taking into Consideration the Salesforce Platform Capabilities, Constraints, and Limits. TECHNICAL-ARCHITECT Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   What is the primary role of an off-platform component in a Salesforce solution?

   • ATo replace the need for Salesforce standard objects
   • BTo store all data to avoid Salesforce storage limits
   • CTo provide functionality that is not available or not optimal on the Salesforce platform
   • DTo simplify the architecture by reducing the number of systems
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A manufacturing company wants to automate the creation of work orders in Salesforce when a machine sends a sensor reading indicating a fault. The sensor data is sent via MQTT, a lightweight messaging protocol. The company wants to use Salesforce as the system of record for work orders. Which component should be used to bring the sensor data into Salesforce?

   • AA custom Apex REST endpoint that receives the sensor data directly.
   • BAn external integration service that subscribes to the MQTT topic and calls Salesforce APIs to create work orders.
   • CA Platform Event that is published directly by the sensor.
   • DA Salesforce Flow that listens for MQTT messages.
   Reveal Solution Discussion Select an answer first
4. 18application · medium

   A logistics company uses Salesforce for account management and wants to send shipment status updates to customers via SMS. They expect a peak of 200,000 SMS messages per day, each triggered by a shipment status change. The company has a third-party SMS provider with a REST API. Which solution should the architect recommend?

   • AUse a Salesforce Flow to call the SMS provider's REST API directly from the record-triggered flow.
   • BUse a Platform Event to notify an external middleware service that handles the SMS sending.
   • CUse a scheduled batch job to query status changes and send SMS via the provider's API in bulk.
   • DUse Salesforce's built-in SMS functionality to send messages directly from the platform.
   Reveal Solution Discussion Select an answer first
5. 19expert · hard

   A global bank uses Salesforce for customer relationship management. They need to provide a real-time dashboard of customer transactions to branch managers. The transaction data is stored in an on-premises data warehouse and is updated continuously. The bank has a strict security policy that prohibits storing customer data on third-party cloud services. Which architecture should the architect recommend?

   • AUse a custom Apex integration to synchronize transaction data into Salesforce custom objects.
   • BUse a middleware that replicates the data to a cloud data store and then uses Salesforce Connect.
   • CUse a Heroku app that connects to the on-premises database and displays the dashboard in Salesforce via an iframe.
   • DUse Salesforce Connect to create external objects that query the on-premises data warehouse in real time.
   Reveal Solution Discussion Select an answer first
6. 20application · medium

   A company wants to provide a self-service portal for customers to track their orders. The order data is stored in an external order management system (OMS). The company uses Salesforce for customer support. Which component should be used to display order status in the portal?

   • AUse a Platform Event to receive order updates from the OMS.
   • BUse a custom Apex REST endpoint that the OMS calls to push order updates.
   • CUse a scheduled batch job to sync order data into Salesforce custom objects.
   • DUse Salesforce Connect to create external objects that query the OMS in real time.
   Reveal Solution Discussion Select an answer first