Demonstrate the Ability to Handle Unexpected Roadblocks and Determine the Appropriate Next Steps. TECHNICAL-ARCHITECT Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   During a Salesforce rollout, a roadblock is discovered that affects only a small number of users but prevents them from logging in, while the rest of the organization is unaffected. How should the impact and urgency of this roadblock be assessed?

   • AMedium impact and high urgency because the affected users are blocked from working, but the scope is limited
   • BHigh impact and high urgency because login issues are always critical
   • CLow impact and low urgency because only a few users are affected
   • DHigh impact and high urgency because it affects user access, but the impact is limited to a small group
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2. 17application · medium

   A technical architect discovers that a critical data migration step will be delayed by a week due to a data quality issue in the source system. The project has a strict go-live date, and the business stakeholders are not technical. What is the best way to communicate this roadblock?

   • AWait until the issue is resolved and then inform stakeholders of the completed migration.
   • BSchedule a meeting with stakeholders to explain the delay, its impact on the go-live date, and present options to mitigate it.
   • CInform the project sponsor only, and let them decide how to communicate to other stakeholders.
   • DSend a detailed technical email explaining the data quality issue and the exact SQL queries that failed.
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4. 18foundation · easy

   When communicating a technical roadblock to a non-technical executive, what is the most effective approach?

   • AFocus on the business impact and the proposed next steps
   • BUse technical jargon to demonstrate expertise
   • CShare the technical architecture diagrams to explain the issue
   • DProvide a detailed technical analysis of the root cause
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5. 19application · medium

   A technical architect is managing a Salesforce implementation for a healthcare client. Midway through the project, the client's compliance officer informs the architect that a new regulation requires all patient data to be encrypted at rest using a specific encryption standard that Salesforce does not natively support. The architect needs to determine the next step. What should the architect do?

   • AInform the compliance officer that Salesforce already encrypts data at rest and the requirement is unnecessary.
   • BProceed with the implementation and hope the compliance officer does not enforce the regulation.
   • CImmediately stop the project until the compliance officer provides a written waiver.
   • DEscalate the issue to the project sponsor and propose a contingency plan, such as using a third-party encryption solution or re-evaluating the requirement.
   Reveal Solution Discussion Select an answer first
6. 20foundation · easy

   During a Salesforce implementation, the team discovers that a critical third-party API will be unavailable for an extended period. What is the most appropriate contingency plan to mitigate the impact?

   • AUse a cached data store to continue operations temporarily
   • BSwitch to a different Salesforce instance to avoid the API
   • CIncrease the API call frequency to get more data before it goes down
   • DPause the project until the API is available again
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