A global logistics company has two user groups: office-based managers who need a comprehensive dashboard on desktop, and field drivers who need to quickly update delivery status on their phones. The company wants a single UI solution to minimize development effort. What should an app builder recommend?

Build a responsive Lightning page that adapts to desktop and mobile, with a dashboard for managers and a simplified form for drivers.

Use the Salesforce mobile app for drivers and a desktop Lightning page for managers, with no shared components.

Use a single desktop Lightning page and have drivers access it on their phones.

Create two separate Lightning pages: one for desktop managers and one for mobile drivers.

A government agency requires that all internal applications be accessible to users with visual impairments, including those who use screen readers. They are building a Lightning page for citizen service requests. Which design consideration is most important?

Add a help text component to explain each field to all users.

Provide keyboard navigation shortcuts for all interactive elements.

Ensure all images have descriptive alt text and that form fields have proper labels.

Use a high-contrast color scheme and large fonts to improve readability.

A sales manager wants to give their reps a mobile-optimized experience that includes custom branding and specific components, but they do not want to use the standard Salesforce mobile app. What should they use?

A mobile-optimized Lightning page in the Salesforce mobile app

A Salesforce Classic mobile browser page

A desktop Lightning page accessed via mobile browser

A custom Visualforce page with a mobile stylesheet

An insurance company's claims adjusters need to process claims efficiently. They often work on laptops with large screens and need to see the claim details, related policies, and recent activities simultaneously. Which Lightning page design should an app builder use?

Use a tabbed interface to separate claim details, policies, and activities.

Use a two-column page layout with the claim details on the left and related lists on the right.

Use a single-column layout with all components stacked vertically.

Use a three-column layout with the claim details in the center and related lists on both sides.

SalesforceCertified Platform App Builder

Domain 6Objective 4

Given a Scenario, Determine the Appropriate User Interface Design. PLATFORM-APP-BUILDER Practice Questions (Page 4)

Part of the USER INTERFACE domain, which accounts for 3% of the PLATFORM-APP-BUILDER exam.

22questions here

5free pages

5concepts

3%of the exam

Questions 16–20

16expert · hard
A global logistics company has two user groups: office-based managers who need a comprehensive dashboard on desktop, and field drivers who need to quickly update delivery status on their phones. The company wants a single UI solution to minimize development effort. What should an app builder recommend?
Select an answer first
17application · medium
A government agency requires that all internal applications be accessible to users with visual impairments, including those who use screen readers. They are building a Lightning page for citizen service requests. Which design consideration is most important?
Select an answer first
18foundation · easy
A sales manager wants to give their reps a mobile-optimized experience that includes custom branding and specific components, but they do not want to use the standard Salesforce mobile app. What should they use?
Select an answer first
19application · medium
An insurance company's claims adjusters need to process claims efficiently. They often work on laptops with large screens and need to see the claim details, related policies, and recent activities simultaneously. Which Lightning page design should an app builder use?
Select an answer first
20foundation · easy
A UX designer is reviewing a Lightning page for usability. They notice that the primary action button is placed at the bottom of the page, requiring users to scroll to find it. Which usability principle is being violated?
Select an answer first

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Given a Scenario, Determine the Appropriate User Interface Design. PLATFORM-APP-BUILDER Practice Questions (Page 4)

Questions 16–20

A government agency requires that all internal applications be accessible to users with visual impairments, including those who use screen readers. They are building a Lightning page for citizen service requests. Which design consideration is most important?

A sales manager wants to give their reps a mobile-optimized experience that includes custom branding and specific components, but they do not want to use the standard Salesforce mobile app. What should they use?

An insurance company's claims adjusters need to process claims efficiently. They often work on laptops with large screens and need to see the claim details, related policies, and recent activities simultaneously. Which Lightning page design should an app builder use?

A UX designer is reviewing a Lightning page for usability. They notice that the primary action button is placed at the bottom of the page, requiring users to scroll to find it. Which usability principle is being violated?

Keep studying — USER INTERFACE