Describe the Capabilities of and Use Cases for External Objects. PLATFORM-APP-BUILDER Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A company wants to use external objects to display data from a third-party marketing automation platform. The marketing team needs to edit some fields in the external data directly from Salesforce. What should the Platform App Builder consider?

   • AExternal objects always support write-back.
   • BExternal objects support write-back only for custom objects.
   • CExternal objects never support write-back.
   • DExternal objects may support write-back if the external data source adapter supports it, but this is not guaranteed for all adapters.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A sales manager wants to see customer support tickets from a third-party help desk system directly on the Account record page in Salesforce. The help desk data is not stored in Salesforce. What should the app builder create to display this data?

   • AAn external object that maps to the help desk tickets via an external data source.
   • BA standard object and use a lookup to the help desk system.
   • CA custom object and import the help desk tickets nightly.
   • DA connected app to display the help desk data in a Visualforce page.
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4. 13application · medium

   A company uses a legacy on-premises ERP system to store customer account data. The sales team needs to view this data inside Salesforce alongside standard Account records, but the ERP data must remain the system of record. Which approach should the Platform App Builder recommend?

   • AUse a connected app to authenticate the ERP system and expose its data as a custom object.
   • BCreate a custom object and schedule a nightly batch job to sync ERP data into Salesforce.
   • CCreate a formula field on the Account object that references the ERP database directly.
   • DCreate an external object that maps to the ERP data via an external data source.
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5. 14application · medium

   An organization uses Salesforce Connect with an OData 4.0 external data source to access data from a custom-built REST API. The external object is created, but users report that they cannot see the external object in the global search results. What is the most likely reason?

   • AThe external object is not exposed in the API.
   • BExternal objects are not searchable in global search by default; they must be enabled for search.
   • CThe external data source does not support OData 4.0.
   • DExternal objects cannot be searched at all.
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6. 15expert · hard

   A company is using Salesforce Connect with an OData 4.0 external data source. The external object has a field that contains sensitive data. The business wants to restrict access to this field to a specific profile. What should the Platform App Builder do?

   • AUse a workflow rule to mask the field.
   • BUse a validation rule to hide the field.
   • CCreate a custom object and sync the data to apply field-level security.
   • DSet field-level security on the external object's field to restrict access to the specific profile.
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