Describe the Capabilities of and Use Cases for Custom Buttons, Links, and Actions. PLATFORM-APP-BUILDER Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   In which scenario would a custom link be most appropriate?

   • ATo open a related external knowledge base article from a record
   • BTo run a validation rule on the record
   • CTo update a field on the current record with a predefined value
   • DTo send an email to the record owner
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   Which of the following is a typical use case for a custom button on a list view?

   • ATo navigate to an external website with the record ID as a parameter
   • BTo allow users to quickly create a new record of the same object
   • CTo display a custom report on the list view
   • DTo change the layout of the list view
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A company wants to standardize the process of logging customer calls across all objects. They want a single button available from anywhere in Salesforce that opens a call logging form and creates a task. Which action type should be used?

   • AObject-specific quick action on the Task object.
   • BCustom button on the Home page.
   • CGlobal action that creates a task.
   • DCustom link in the utility bar.
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   Which type of action is available from the global actions menu in the Salesforce header?

   • AList view action
   • BObject-specific action
   • CQuick action
   • DGlobal action
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   An admin needs to add a button to the Contact list view that allows users to send an email to all listed contacts using a predefined template. Which approach is appropriate?

   • AUse a list view button that runs a Flow to send emails.
   • BUse a custom link that opens a pre-filled email client.
   • CCreate a quick action on the Contact object and add it to the list view.
   • DCreate a custom button on the Contact object and add it to the list view.
   Reveal Solution Discussion Select an answer first