Given a Scenario, Determine the Key Features That Help to Enable and Measure Sales Productivity and Adoption. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A sales team wants to prioritize their leads more effectively and reduce time spent on low-quality prospects. They currently manually review every lead. Which feature should the consultant recommend to automate lead prioritization?

   • ACustom report on lead source
   • BSales Engagement cadences
   • CEinstein Lead Scoring
   • DEinstein Activity Capture
   Reveal Solution Discussion Select an answer first
2. 7expert · hard

   A company rolled out a new sales automation feature, but after two months, the sales manager suspects reps are not using it. The manager wants to confirm low adoption and identify which reps are not engaging. The company has a standard Salesforce license with no additional add-ons. Which approach provides the most reliable evidence?

   • ACheck the number of opportunities created in the last two months.
   • BAsk the sales team in a meeting whether they are using the feature.
   • CRun a report on the number of times the feature was used per user, using standard usage tracking fields.
   • DReview the login history of all users.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   A sales team spends significant time manually entering data from emails and calendar events into Salesforce. They want to reduce this effort so reps can focus on selling. Which feature should be recommended?

   • AOpportunity Splits
   • BEinstein Activity Capture
   • CForecasting
   • DSalesforce Engage
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A sales rep spends a lot of time researching accounts before each call, switching between Salesforce and external websites. The rep wants to see relevant account news and insights directly within Salesforce to prepare faster. Which feature should the consultant recommend?

   • AEinstein Relationship Insights
   • BEinstein Activity Capture
   • CCustom report on account activity
   • DSales Engagement cadences
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   After rolling out a new guided selling tool, the sales operations manager wants to know whether reps are actually using it in their daily workflow. Which metric would provide the most direct evidence of adoption?

   • AThe percentage of opportunities where the guided selling tool was opened or interacted with before the opportunity was updated.
   • BThe number of opportunities that reached the 'Closed Won' stage in the current quarter.
   • CThe average deal size of opportunities created in the current quarter.
   • DThe number of custom fields added to the opportunity object by the sales team.
   Reveal Solution Discussion Select an answer first