Describe the Appropriate Uses Cases for Account and Opportunity Teams and the Effect on Sales Roles, Visibility, Access, and Reporting. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   How do Opportunity Teams affect reporting on team performance?

   • AReports can include Opportunity Team members as a field, allowing analysis of each member's contribution to deals.
   • BOpportunity Teams automatically generate performance dashboards.
   • COpportunity Teams prevent reporting on individual opportunities.
   • DOpportunity Teams have no impact on reporting.
   Reveal Solution Discussion Select an answer first
2. 12expert · hard

   A sales operations analyst needs to create a report showing the number of opportunities each sales rep is involved in, along with their role on each opportunity. The report should only include opportunities where the rep is a team member, not all opportunities they own. Which team type should be used to enable this reporting?

   • AOpportunity Team
   • BAccount Team
   • CSharing rules
   • DRole hierarchy
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   A sales team needs to collaborate on a large account with multiple opportunities. They want to see all opportunities and contacts for the account. Which team type should be used?

   • APublic group
   • BOpportunity Team
   • CRole hierarchy
   • DAccount Team
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A sales rep wants to assign a 'Technical Evaluator' role to a colleague on a specific opportunity. The colleague should be able to update the opportunity and add activities, but should not be able to delete the opportunity. Which feature should be used?

   • ASharing rule with read/write access
   • BAccount Team with a custom team role
   • CRole hierarchy with a custom role
   • DOpportunity Team with a custom team role
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   How do Account Teams affect reporting on sales activities?

   • AAccount Teams have no impact on reporting.
   • BReports can include Account Team members as a field, allowing analysis of team performance on key accounts.
   • CAccount Teams prevent reporting on individual sales activities.
   • DAccount Teams automatically create reports for each team member.
   Reveal Solution Discussion Select an answer first