Describe How Chatter Enables Collaboration in the Sales Process. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 5)

Questions 21–22

1. 21foundation · medium

   Which set of features is core to Chatter and enables real-time collaboration among sales team members?

   • APosts, comments, files, and mentions
   • BEmail templates, mass email, and approval processes
   • CReports, dashboards, and analytics
   • DTasks, events, and calendar sharing
   Reveal Solution Discussion Select an answer first
2. 22foundation · medium

   Why is record-level Chatter particularly useful for a sales team working on a long sales cycle?

   • AIt creates a new opportunity for each discussion thread
   • BIt preserves the history of discussions and decisions on the opportunity for future reference
   • CIt sends an email to the customer after every post
   • DIt automatically closes the opportunity when the discussion ends
   Reveal Solution Discussion Select an answer first