Given Customer Requirements, Design a Solution Based on Best Practices for Governance. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A nonprofit is designing a governance framework for their Agentforce implementation. They have a small team of administrators and a larger group of program staff who need access to client data. The organization wants to ensure data integrity and compliance. Which approach best aligns with governance best practices?

   • AAssign the System Administrator profile to all program staff to simplify management.
   • BUse roles to define data visibility and permission sets to grant additional access based on job function.
   • CCreate custom profiles for each program staff member to tailor access individually.
   • DRely on sharing rules to grant access to all client data to everyone in the organization.
   Reveal Solution Discussion Select an answer first
2. 22expert · hard

   A nonprofit is subject to GDPR and needs to ensure their Agentforce solution is compliant. They have a requirement to provide data subjects with access to their personal data upon request. They also need to ensure that the Agentforce agent does not inadvertently expose personal data to unauthorized users. Which governance design best meets these requirements?

   • AImplement field-level security and configure the Agentforce agent to respect these permissions, and set up a process for data subject access requests.
   • BGrant the Agentforce agent access to all data to ensure it can answer any question, and disable field history tracking.
   • CUse a single admin account for all users to simplify access management.
   • DStore all personal data in a separate system outside of Salesforce to avoid GDPR obligations.
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   A nonprofit must comply with GDPR for donor data. Which governance best practice is most relevant to map to this compliance requirement?

   • AImplementing data minimization and retention policies
   • BEnabling email notifications for all users
   • CUsing a custom color theme for the org
   • DCreating a public dashboard for all data
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5. 24expert · hard

   A nonprofit is designing a governance framework for their Agentforce implementation. They have a requirement to ensure data quality and accountability. They are considering whether to assign data stewards or to rely on automated data quality tools. Which approach is most appropriate?

   • ARely solely on automated tools to manage data quality.
   • BDo not assign data stewards and do not use automated tools.
   • CAssign data stewards but do not use automated tools.
   • DAssign data stewards and use automated tools to support them.
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   A nonprofit is subject to GDPR and needs to ensure their Agentforce solution is compliant. They need to be able to demonstrate compliance and provide audit trails. Which governance feature is most important to implement?

   • AGrant all users access to personal data to ensure transparency.
   • BUse a custom object to store personal data instead of standard objects.
   • CEnable field history tracking for personal data fields and set up event monitoring for access to sensitive data.
   • DDisable all external sharing to ensure data is not exposed.
   Reveal Solution Discussion Select an answer first