Given Customer Requirements, Design a Solution Based on Best Practices for Governance. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A nonprofit is planning to use Agentforce to automate responses to donor inquiries. They have a requirement that only certain staff can view donor contact information, and they need to ensure that the Agentforce agent does not expose this data to unauthorized users. Which governance requirement is most critical to address in the design?

   • AGive the Agentforce agent access to all data to ensure it can answer any question.
   • BDisable the Agentforce agent for all users except administrators.
   • CStore donor contact information in a separate system to avoid governance issues.
   • DConfigure the Agentforce agent to respect field-level security and object permissions.
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   What does applying data stewardship principles primarily involve?

   • AConfiguring the org's default currency
   • BSetting up email templates for donors
   • CAssigning data owners and defining data quality standards
   • DCreating a new page layout for opportunities
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4. 18expert · hard

   A nonprofit organization is implementing Agentforce and has a requirement to ensure data quality for donor records. They have a limited budget and cannot afford a dedicated data steward. They need to assign data ownership responsibilities to existing staff. Which approach best balances accountability and resource constraints?

   • ARotate data ownership among all staff on a monthly basis.
   • BAssign data ownership to a program manager who has the most interaction with donor data.
   • CCreate a new full-time data steward position despite the budget constraint.
   • DUse an automated tool to manage data quality without human ownership.
   Reveal Solution Discussion Select an answer first
5. 19expert · hard

   A nonprofit is implementing Agentforce and needs to ensure that their solution is compliant with data protection regulations. They have a requirement to provide audit trails for data access and changes. They are considering whether to use field history tracking or event monitoring. Which approach is most appropriate?

   • AUse both field history tracking and event monitoring to capture changes and access to sensitive data.
   • BDisable both features to reduce system load.
   • CUse only field history tracking to capture changes to fields.
   • DUse only event monitoring to track access to records.
   Reveal Solution Discussion Select an answer first
6. 20expert · hard

   A nonprofit is implementing Agentforce and has a requirement that only the finance team can view donation amounts, and only the development team can view donor contact information. They also need to ensure that the Agentforce agent can assist with donor inquiries without exposing data to unauthorized users. Which governance design best meets these requirements?

   • AUse field-level security to restrict access to donation amounts and contact information, and configure the Agentforce agent to respect these permissions.
   • BDisable the Agentforce agent for all users except administrators.
   • CGrant all users access to all data and rely on the Agentforce agent to filter responses.
   • DCreate separate Salesforce orgs for finance and development teams.
   Reveal Solution Discussion Select an answer first