Given Customer Background Information, Gather Requirements, Create User Stories, and Developer Business Processes into System Requirements. AGENTFORCE-NONPROFIT-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A consultant is decomposing the donation processing process for a nonprofit. The process includes: donor makes a donation, system records the donation, system sends a receipt, if the donation is recurring, system schedules the next payment, and if the donation is one-time, the process ends. Which step is an output of the process?

   • ADonor makes a donation
   • BSystem records the donation
   • CSystem sends a receipt
   • DSystem schedules the next payment
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   When decomposing a business process, which of the following is an example of a decision point?

   • ASending a thank-you email to the donor
   • BIs the donation amount above $1,000?
   • CThe donor's contact information
   • DEntering donor information into the system
   Reveal Solution Discussion Select an answer first
4. 13expert · hard

   A nonprofit's grant management process involves multiple stakeholders: program staff submit grant proposals, finance reviews budgets, and the executive director approves. The process currently uses email and spreadsheets, causing delays and lost information. The consultant needs to decompose this process to identify system interactions. Which approach best captures the decision points and handoffs?

   • AInterview each stakeholder separately and document their individual tasks without mapping the overall flow.
   • BList all the emails and spreadsheets used in the process and convert them into system fields.
   • CAsk the executive director to define the entire process, as they have the final approval authority.
   • DCreate a flowchart that maps each step, including approval checkpoints and the handoff between program staff, finance, and the executive director.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   When translating a business process into system requirements, which of the following is an example of a measurable system requirement?

   • AThe system must be integrated with other systems.
   • BThe system must be fast.
   • CThe system should improve donor satisfaction.
   • DThe system must send a confirmation email within 5 minutes of donation submission.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   During a discovery session, a nonprofit mentions that their grant application process currently relies on email and spreadsheets, and they want a solution that reduces manual data entry. Which of the following is an implicit requirement that should be captured?

   • AThe solution must integrate with the nonprofit's accounting software.
   • BThe solution must provide a public-facing grant application portal.
   • CThe solution must send automated email notifications to applicants.
   • DThe solution must minimize duplicate data entry across the grant process.
   Reveal Solution Discussion Select an answer first