Managing PMO Resources PMI-PMOCP Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A PMO uses external contractors for specialized skills. The PMO manager wants to ensure that contractors are integrated into the PMO's ways of working. Which practice is most effective?

   • AProvide contractors with a detailed contract and statement of work.
   • BInclude contractors in PMO meetings and communication channels.
   • CAssign a single point of contact for each contractor.
   • DRequire contractors to submit weekly status reports.
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2. 17expert · hard

   A PMO has a capacity planning process that uses a skills matrix to assign resources. The PMO is facing a conflict: a senior project manager with excellent stakeholder management skills is the only person available for a high-priority project, but the project requires deep technical expertise that the senior PM lacks. A junior PM with the technical skills is available. What is the best course of action?

   • AAssign both PMs to the project as co-leads.
   • BDelay the project until a PM with both skill sets is available.
   • CAssign the junior PM to the project and provide stakeholder management support from the senior PM.
   • DAssign the senior PM to the project and provide technical training.
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4. 18application · medium

   A PMO is developing a resource management plan. The PMO has a mix of senior and junior project managers. Senior PMs are often assigned to complex projects, while junior PMs handle simpler ones. However, junior PMs are not gaining the experience needed to advance. The PMO manager wants to align resources with service demands while developing staff. What should the plan include?

   • AA rotation program that moves junior PMs to different business units.
   • BA mentorship program where senior PMs coach junior PMs on complex projects.
   • CA policy to assign all projects to the most senior PM available.
   • DA training program that focuses on technical skills for junior PMs.
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5. 19application · medium

   A PMO is implementing a skills matrix. The matrix shows that the PMO has a surplus of project managers with communication skills but a shortage of those with data analysis skills. The PMO manager wants to optimize resource utilization. What should the manager do?

   • AReassign project managers with communication skills to other roles.
   • BProvide data analysis training to some project managers with strong communication skills.
   • CHire data analysts to fill the shortage.
   • DReduce the number of projects that require data analysis.
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6. 20application · medium

   A PMO supports three business units with varying project demand: one unit has a predictable pipeline, another has seasonal peaks, and the third frequently requests urgent, small initiatives. The PMO manager must develop a resource management plan that aligns PMO staff with these service demands while avoiding overstaffing. Which approach best addresses this requirement?

   • ACreate a flexible resource model with a core team for predictable work, a surge pool for seasonal peaks, and a triage process for urgent requests.
   • BImplement a capacity planning process and adjust staffing quarterly based on forecasted demand.
   • CAllocate a fixed pool of PMO resources to each business unit based on historical average demand.
   • DHire contractors to handle all work from the third business unit to avoid impacting the core team.
   Reveal Solution Discussion Select an answer first