Establish and Maintain PMO Governance PMI-PMOCP Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A PMO is establishing decision-making processes for a portfolio that includes both business-as-usual projects and strategic initiatives. The PMO wants to ensure that decisions are made at the appropriate level and that there is a clear path for escalating decisions that exceed a project manager's authority. What should the PMO do?

   • AAllow project managers to make all decisions within their projects, with no escalation path, to speed up delivery.
   • BRequire all decisions to be made by the steering committee to ensure consistency.
   • CEstablish a decision-making process that is the same for all projects, regardless of size or risk.
   • DDefine a decision rights matrix that maps decision types to roles, and specify an escalation path for decisions beyond a role's authority.
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2. 22application · medium

   A PMO's governance review reveals that the current escalation path is too slow for critical issues, causing delays in project delivery. The review also shows that project managers are unclear about their decision-making authority. What should the PMO do to address these findings?

   • AIncrease the frequency of steering committee meetings to speed up decision-making.
   • BUpdate the escalation procedures to include faster triggers and clarify decision rights in the governance framework.
   • CKeep the current framework but provide additional training to project managers on escalation procedures.
   • DDelegate all escalation decisions to the project managers to avoid delays.
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4. 23expert · hard

   A PMO has a governance framework that includes a monthly governance review meeting. However, the review is seen as a formality, and the findings are not used to improve processes. The PMO director wants to make the reviews more effective. What should the PMO director do?

   • AEnsure that the review includes specific metrics and KPIs, and that action items are tracked and followed up on.
   • BReplace the monthly review with an external audit to get an unbiased assessment.
   • CChange the review meeting to a quarterly basis to allow more time for meaningful analysis.
   • DInvite more stakeholders to the review meeting to get broader input.
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5. 24foundation · easy

   In an escalation procedure, what does a 'trigger' typically refer to?

   • AThe person responsible for resolving the issue
   • BA condition or event that indicates an issue needs to be raised to a higher level
   • CThe communication channel used for escalation
   • DThe final decision made by the governance board
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6. 25expert · hard

   A PMO's governance review reveals that the current reporting structure causes project managers to spend excessive time preparing reports for multiple committees, and that some committees receive information that is not relevant to their decisions. The PMO wants to streamline reporting while maintaining governance oversight. What should the PMO do?

   • AHave project managers present their reports in person to each committee to ensure understanding.
   • BRedefine the reporting lines and information flow so that each committee receives only the information relevant to its decision rights, and reduce the frequency of reports.
   • CIncrease the number of committees to distribute the reporting load among more stakeholders.
   • DConsolidate reports into a single dashboard that all committees can access, and eliminate detailed reports.
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