Establish and Maintain PMO Governance PMI-PMOCP Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A PMO is defining the governance framework for a new program that spans multiple departments. The program has a steering committee, a program manager, and several project managers. The PMO wants to ensure that accountability is clear and that decision rights are well-defined. What should the PMO include in the framework?

   • AA RACI matrix that specifies who is responsible, accountable, consulted, and informed for each key decision.
   • BA detailed project schedule that outlines all tasks and deadlines.
   • CA budget plan that allocates funds to each department.
   • DA list of all stakeholders and their communication preferences.
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2. 7expert · hard

   A PMO has escalation procedures in place, but during a recent project crisis, the escalation path was not followed, leading to delays and increased costs. The PMO wants to understand why the procedures were not followed and how to prevent this in the future. What should the PMO do?

   • AConduct a post-incident review to identify the root cause of the failure and update the escalation procedures accordingly.
   • BSimplify the escalation procedures to make them easier to follow.
   • CIncrease the penalties for not following escalation procedures to deter future non-compliance.
   • DAssign a dedicated escalation manager to ensure procedures are followed.
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4. 8foundation · easy

   What is the primary goal of establishing effective communication channels for governance?

   • ATo centralize all communication through the project manager
   • BTo eliminate the need for formal documentation
   • CTo ensure timely and appropriate dissemination of information to stakeholders
   • DTo reduce the number of meetings held by the PMO
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5. 9application · medium

   A PMO is establishing a governance framework for a portfolio of IT projects. The portfolio includes a high-risk regulatory compliance project and several low-risk infrastructure upgrades. The PMO director wants to ensure that approval authority is proportionate to risk, while avoiding bottlenecks for routine changes. What should the PMO director do?

   • ARequire all project changes, regardless of risk, to be approved by the PMO director to ensure consistent oversight.
   • BEstablish a single approval committee for all changes, meeting weekly to review every request.
   • CDelegate approval for low-risk changes to project managers, while requiring executive sponsorship approval for high-risk changes and defining an escalation path for disputes.
   • DAllow project managers to approve all changes within their projects, with no escalation path, to speed up delivery.
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6. 10expert · hard

   A PMO is establishing communication channels for governance decisions. The organization has a remote workforce spread across multiple time zones. The PMO wants to ensure that decisions are communicated promptly and that stakeholders can provide feedback. What should the PMO do?

   • AUse a combination of asynchronous channels (e.g., email, collaboration platforms) for announcements and synchronous channels (e.g., virtual meetings) for discussions and feedback.
   • BUse only a collaboration platform, such as Slack, for all communication, including formal decisions.
   • CRely solely on email to communicate decisions, as it is the most common channel.
   • DSchedule all communication during a single time slot that works for the majority of the team.
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