A legacy customer relationship management (CRM) system has been stable for years. A maintenance release will modify the calculation logic for subscription discounts. The change is small and isolated to one module, but the system has many integrations that consume the discount data. The test manager must design a test strategy that balances thoroughness with the limited scope of the change. Which approach is most appropriate?

Run a full regression of the entire system to ensure no side effects anywhere.

Perform impact analysis to identify affected areas, then run targeted regression on those areas plus smoke tests on critical paths.

Only test the changed discount calculation with unit tests, skipping integration testing.

Defer all testing to the next major release to save resources.

In test planning for a maintenance project, resource allocation should consider:

That testers can be replaced by developers

The ongoing nature of the work and the need for continuous availability of testers

That no testers are needed because changes are small

That testers are only needed at the end of the project

Which tool is most useful for supporting impact analysis in a maintenance project?

A static analysis tool that traces code dependencies

A spreadsheet for tracking test cases

A word processor for documentation

Which technique is most important for developing a test strategy in a maintenance project?

Impact analysis to determine the scope of testing

Ignoring existing tests and creating new ones from scratch

Full regression testing of the entire system every time

Testing only the changed code with no regard for integration

Which activity is an example of continuous improvement in maintenance testing?

Keeping the test suite unchanged to ensure consistency

Reviewing and updating the regression test suite after each release

Deleting all test cases that fail

Avoiding any changes to the testing process

Certified Tester Expert Level Test Management Strategic Test Management

Domain 2Objective 4

Maintenance Projects CTEL-TM-SM Practice Questions (Page 7)

Part of the Testing Considerations for Domain and Project Factors domain, which makes up ~46% of our current practice bank.

37questions here

8free pages

10concepts

Questions 31–35

31application · medium
A legacy customer relationship management (CRM) system has been stable for years. A maintenance release will modify the calculation logic for subscription discounts. The change is small and isolated to one module, but the system has many integrations that consume the discount data. The test manager must design a test strategy that balances thoroughness with the limited scope of the change. Which approach is most appropriate?
Select an answer first
32foundation · easy
In test planning for a maintenance project, resource allocation should consider:
Select an answer first
33foundation · easy
Which tool is most useful for supporting impact analysis in a maintenance project?
Select an answer first
34foundation · easy
Which technique is most important for developing a test strategy in a maintenance project?
Select an answer first
35foundation · easy
Which activity is an example of continuous improvement in maintenance testing?
Select an answer first

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