Maintenance Projects CTEL-TM-SM Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A test manager wants to use metrics to improve the testing process in a maintenance project. The team has been tracking the number of defects found and fixed, but the manager is concerned that the metrics are not providing useful insights. What is the most effective way to use metrics for continuous improvement?

   • ATrack the time spent on test execution and reporting to identify inefficiencies.
   • BTrack the number of test cases executed per day to measure team productivity.
   • CTrack the defect detection percentage (DDP) and the percentage of defects that escape to production.
   • DTrack the total number of defects found in each release and compare them across releases.
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2. 12foundation · easy

   What is a key benefit of effective communication among stakeholders in a maintenance project?

   • AReducing the need for any testing
   • BEliminating all defects
   • CTimely resolution of issues and alignment on priorities
   • DMaking the project manager the only decision-maker
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4. 13expert · hard

   In a maintenance project, the test team and the operations team are in conflict. The operations team is responsible for deploying the release, but they are reluctant to deploy because they have had bad experiences with previous releases that had defects. The test manager needs to improve collaboration and ensure a smooth release. What is the most effective action?

   • AInvolve the operations team in the testing process, such as by having them review test plans and participate in test result reviews.
   • BGuarantee to the operations team that the release will be defect-free.
   • CProceed with the release without involving operations, since testing is complete.
   • DEscalate the conflict to senior management and let them decide.
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5. 14application · medium

   A maintenance release for a customer-facing mobile app is nearing completion. The test manager must report the quality status to stakeholders, including the product owner and senior management. The testing has revealed a few minor defects that are still open, but no critical issues. What is the most appropriate way to communicate the quality status?

   • ADelay the report until all defects are fixed, even if it means missing the release date.
   • BReport that the release is ready for production since no critical defects were found.
   • COnly report the number of test cases executed and passed, without mentioning defects.
   • DProvide a summary of test results, including the number of defects found and fixed, and clearly state the residual risk of the open defects.
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6. 15foundation · easy

   In a maintenance project with limited scope, the test strategy should emphasize:

   • ATesting only the new code without considering existing functionality
   • BTesting every possible scenario in the entire system
   • CRegression testing of the affected areas
   • DAvoiding any testing to save time
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