Effectiveness, Efficiency and Satisfaction Metrics for the Test Process CTEL-TM-SM Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   Which action best demonstrates using metrics for improvement?

   • AReporting metrics only to senior management
   • BChoosing metrics that always show positive results
   • CRecording metrics in a spreadsheet without sharing them
   • DAnalyzing a high escaped-defect rate and implementing additional regression testing
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   Which metric calculates the total cost of testing divided by the number of defects found?

   • ADefect detection percentage
   • BCost per defect
   • CTest execution rate
   • DEscaped defects
   Reveal Solution Discussion Select an answer first
4. 23expert · hard

   A test manager analyzes metrics and finds that the defect detection percentage is high (92%), but the escaped defect rate is also high (15 defects per release). The manager suspects that the test team is focusing on easy-to-find defects and missing complex ones. Which metric would best confirm this suspicion?

   • ATeam satisfaction survey
   • BCost per defect
   • CTest execution rate
   • DDefect severity distribution of escaped defects
   Reveal Solution Discussion Select an answer first
5. 24application · medium

   A test manager is working with a small startup that has a limited budget and a fast release cycle. The team wants to track quality but cannot afford complex tooling. Which metric is most practical and cost-effective?

   • AEscaped defect count per release
   • BTest execution rate
   • CCost per defect
   • DDefect detection percentage (DDP)
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   A test manager is comparing the efficiency of two different test approaches: manual testing and automated testing. The manual approach executed 500 test cases in 100 hours, while the automated approach executed 500 test cases in 20 hours. Both found the same number of defects. Which conclusion is most justified?

   • AThe manual approach is more efficient because it found the same number of defects.
   • BBoth approaches are equally efficient because they found the same number of defects.
   • CThe automated approach is more efficient because it executed the same number of test cases in less time.
   • DEfficiency cannot be determined without knowing the cost of the automation tools.
   Reveal Solution Discussion Select an answer first