During a test cycle, a test manager notices that the defect detection rate is declining. To address this, the manager decides to review and improve the test design process. Which action best exemplifies quality assurance (QA) rather than quality control (QC)?

Reporting the declining defect detection rate to stakeholders in the weekly status meeting.

Increasing the number of test cases executed per day to catch more defects before release.

Conducting a root cause analysis of why defects are missed and updating the test design guidelines accordingly.

Re-running all failed test cases to confirm they now pass after fixes.

What is the primary purpose of the TMMi model in test management?

To define the syntax of test scripting languages

To assess and improve the maturity of the test process

A test manager is applying the PDCA cycle to improve the test case review process. In the 'Check' phase, what should the manager do?

Identify the root causes of ineffective reviews.

Implement the new review process with the test team.

Standardize the new review process if it is successful.

Measure the effectiveness of the new review process by comparing defect detection rates before and after the change.

After a major release, a test manager analyzes the defects reported by customers and finds that most are related to a specific module. The manager wants to systematically improve the testing process for that module. Which continuous improvement approach would be most effective?

Apply the PDCA cycle: Plan improvements to test design for that module, Do the changes, Check the results with new metrics, Act to standardize if successful.

Immediately add more test cases for that module without analyzing the root cause of the defects.

Increase the number of testers assigned to that module for the next release.

Switch to a different test automation tool to see if that improves defect detection.

Which activity is a core component of quality management within operational test management?

Purchasing the most expensive test management tools available

Writing all test cases before the test plan is approved

Defining and implementing processes to achieve quality objectives

Hiring external consultants to review every test result

Certified Tester Expert Level Test Management Operational Test Management

Domain 2Objective 4

Quality Management CTEL-TM-OTM Practice Questions (Page 2)

Part of the Project Management Essentials domain, which makes up ~20% of our current practice bank.

28questions here

6free pages

6concepts

Questions 6–10

6application · medium
During a test cycle, a test manager notices that the defect detection rate is declining. To address this, the manager decides to review and improve the test design process. Which action best exemplifies quality assurance (QA) rather than quality control (QC)?
Select an answer first
7foundation · easy
What is the primary purpose of the TMMi model in test management?
Select an answer first
8application · easy
A test manager is applying the PDCA cycle to improve the test case review process. In the 'Check' phase, what should the manager do?
Select an answer first
9application · medium
After a major release, a test manager analyzes the defects reported by customers and finds that most are related to a specific module. The manager wants to systematically improve the testing process for that module. Which continuous improvement approach would be most effective?
Select an answer first
10foundation · easy
Which activity is a core component of quality management within operational test management?
Select an answer first

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