Quality Management CTEL-TM-OTM Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   What is the primary output of quality planning in operational test management?

   • AA final test report for stakeholders
   • BA list of all defects found during testing
   • CA quality management plan that defines quality objectives, activities, and responsibilities
   • DA set of test data for performance testing
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2. 2expert · hard

   A test manager is planning quality activities for a project with a tight deadline. The organization follows ISO 25000 and wants to improve test process maturity using TMMi. The manager must balance the need for thorough testing with the schedule constraint. Which approach best aligns with quality planning principles?

   • AUse TMMi to define the project's quality objectives, replacing ISO 25000 characteristics.
   • BFocus only on ISO 25000 quality characteristics and ignore TMMi, since the project is short-term.
   • CDefine quality objectives based on ISO 25000 characteristics, prioritize test activities that address the most critical risks, and use TMMi as a long-term improvement roadmap rather than a short-term project requirement.
   • DImplement all TMMi practices immediately to achieve a high maturity level, even if it means extending the schedule.
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4. 3application · easy

   A test manager is explaining to a new team member the difference between quality assurance and quality control in the context of test management. Which statement correctly describes the relationship?

   • AQA focuses on preventing defects by improving the test process, while QC focuses on detecting defects in the test deliverables and the software under test.
   • BQA is performed only at the end of the test cycle, while QC is performed throughout the project.
   • CQA is the responsibility of the development team, while QC is the responsibility of the test team.
   • DQA and QC are interchangeable terms that both refer to testing the software to find defects.
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5. 4expert · hard

   A test manager is considering using ISO 25000 to define quality metrics for a project. The project has limited resources, and the manager must choose a subset of metrics. Which approach best aligns with ISO 25000 principles?

   • AUse only the ISO 25000 quality characteristics as a checklist, without defining specific metrics.
   • BImplement all possible metrics from ISO 25000 to ensure complete coverage.
   • CDefine metrics based on the TMMi model instead, since it is more comprehensive.
   • DSelect metrics that cover the most critical quality characteristics for the project, such as reliability and security, and define specific measures for each.
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6. 5application · medium

   A test manager is tracking the number of defects found per test phase (unit, integration, system, acceptance) to identify which phase is most effective at finding defects. Which type of metric is this?

   • AA project metric, because it tracks progress against the project schedule.
   • BA process metric, because it measures the effectiveness of each test phase in finding defects.
   • CA resource metric, because it measures the effort spent in each phase.
   • DA product metric, because it measures the quality of the software product.
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