Communication Strategies CTEL-TM-OTM Practice Questions (Page 7)

Questions 31–33

1. 31expert · hard

   A test manager has implemented a new communication strategy that includes a weekly dashboard and a monthly review meeting. After three months, the test manager wants to evaluate the effectiveness of this strategy. The test manager has limited time and resources. What is the most efficient and reliable way to gather this feedback?

   • AConduct a short, anonymous survey with all stakeholders asking about the usefulness, clarity, and frequency of the communication.
   • BHold individual interviews with a few key stakeholders to get in-depth feedback.
   • CAnalyze the usage data of the dashboard to see which sections are viewed most frequently.
   • DRely on the test manager's own judgment of what is working based on the team's reactions in meetings.
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2. 32foundation · easy

   Which of the following is an example of a feedback mechanism for communication effectiveness?

   • AA detailed test execution log
   • BA project schedule with milestones
   • CA list of approved communication channels
   • DA post-meeting survey asking participants if the information was clear and useful
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3. 33foundation · easy

   How can a test manager mitigate the communication barrier of language differences in an international team?

   • AUse complex technical jargon to ensure precision
   • BLimit communication to written emails only
   • CEncourage the use of simple, clear language and visual aids
   • DRequire all team members to become fluent in English
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