Upholding Ethics and Professionalism CTEL-TM-MTT Practice Questions (Page 6)

Questions 26–27

1. 26application · medium

   A test manager wants to promote ethical behavior within the test team. Which strategy is most effective for fostering a culture of ethics?

   • AEncourage team members to resolve ethical issues on their own without involving management.
   • BReward team members who report defects, regardless of the quality of their reports.
   • CEstablish a code of conduct and ensure it is communicated and enforced consistently.
   • DFocus on meeting project deadlines and assume team members will act ethically.
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2. 27application · medium

   A test team is working on a project where the client has requested that the team not report certain defects to the end users because it might cause panic. The test manager needs to uphold ethical principles. What should the test manager do?

   • AReport the defects to the end users directly, bypassing the client.
   • BComply with the client's request to maintain a good relationship.
   • CIgnore the client's request and include the defects in the release notes without discussion.
   • DDiscuss the ethical implications with the client and propose a communication plan that is honest but reassuring.
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