Upholding Ethics and Professionalism CTEL-TM-MTT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   Which core ethical principle is most directly violated when a test manager withholds information about a known critical defect from stakeholders to avoid project delays?

   • AImpartiality
   • BConfidentiality
   • CProfessional competence
   • DTransparency
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2. 12application · medium

   A test manager is leading a team that is working on a project with a tight deadline. The test manager notices that some team members are taking shortcuts, such as skipping regression tests and not documenting their test cases. What should the test manager do to promote professionalism?

   • AImmediately reprimand the team members in front of the team to set an example.
   • BIncrease the team's workload to ensure they have time to do the work properly.
   • CDiscuss the shortcuts with the team, explain the risks, and reinforce the importance of following established processes.
   • DAllow the shortcuts because the deadline is more important than process adherence.
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4. 13expert · hard

   A test manager is faced with an ethical dilemma: a team member has been falsifying test results to meet performance targets. The team member is a top performer and is well-liked. The project is on track because of these falsified results. What should the test manager do?

   • APrivately counsel the team member and give them a chance to correct the results without involving others.
   • BIgnore the falsification because the project is on track and the team member is valuable.
   • CImmediately terminate the team member to send a strong message to the team.
   • DInvestigate the extent of the falsification, correct the records, and take appropriate disciplinary action based on company policy.
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5. 14application · medium

   A test manager is a member of a professional testing organization that publishes a code of ethics. The manager is also employed by a company that has its own code of conduct. In a situation where the two codes conflict, what should the test manager do?

   • AFollow the professional code of ethics because it represents the higher standard.
   • BSeek guidance from the professional organization and discuss the conflict with company management.
   • CFollow the company's code of conduct because it is the employer's policy.
   • DIgnore the conflict and make a decision based on personal judgment.
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6. 15expert · hard

   A test manager is faced with an ethical dilemma: a critical defect is found in a system that is about to be deployed. The project manager wants to deploy anyway and fix the defect in a future release, arguing that the defect is unlikely to occur in production. The test manager believes the defect could cause significant harm to users. What should the test manager do?

   • AQuietly fix the defect without telling anyone to avoid delaying the release.
   • BRefuse to approve the release and escalate the issue to senior management with a risk assessment.
   • CAccept the project manager's decision because they have the authority to decide on deployment.
   • DDeploy the system but document the defect in the release notes.
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