Upholding Ethics and Professionalism CTEL-TM-MTT Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A test manager is reviewing the test team's practices and notices that some testers are using pirated software tools for testing. The test manager knows this is against company policy and the law. What should the test manager do?

   • AIgnore it because the tools are effective and the team is productive.
   • BReport the team members to the authorities immediately.
   • CInstruct the team to stop using pirated software and provide them with approved alternatives.
   • DAsk the team to continue using the tools but ensure they are not discovered.
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A test manager discovers that a developer has been fixing defects without logging them in the defect tracking system, and the release notes claim these fixes were part of the planned scope. The developer argues this saved time and the fixes are beneficial. What should the test manager do first?

   • AIgnore the issue because the fixes are beneficial and the release is on schedule.
   • BReport the developer to HR for falsifying release documentation.
   • CQuietly add the fixes to the defect tracking system to ensure records are accurate.
   • DDiscuss the situation with the developer to understand the reasons and explain the importance of accurate defect records.
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4. 3application · medium

   A test manager is representing the test team in a meeting with senior management. The management is considering outsourcing the testing to a cheaper vendor. The test manager believes the vendor's testing capabilities are inadequate. What should the test manager do to uphold professionalism?

   • ARefuse to participate in the meeting because the decision is not in the team's interest.
   • BStrongly oppose the outsourcing to protect the team's jobs.
   • CPresent a balanced analysis of the vendor's capabilities and the risks of outsourcing, based on objective evidence.
   • DAgree with the outsourcing to appear cooperative and avoid conflict.
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5. 4expert · hard

   A test manager is working on a project where the client has requested that the team not report certain defects to the end users because it might cause panic. The test manager needs to uphold ethical principles. What should the test manager do?

   • ADiscuss the ethical implications with the client and propose a communication plan that is honest but reassuring.
   • BIgnore the client's request and include the defects in the release notes without discussion.
   • CComply with the client's request to maintain a good relationship.
   • DReport the defects to the end users directly, bypassing the client.
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6. 5foundation · easy

   Which behavior best demonstrates professionalism in test management?

   • ACommunicating test results clearly and objectively to stakeholders
   • BTaking credit for the team's successes and deflecting blame for failures
   • CAvoiding difficult conversations to maintain harmony
   • DSharing confidential project information with colleagues outside the team
   Reveal Solution Discussion Select an answer first