Which of the following is a focus of ISO 9241-20?

Defining usability metrics for ICT products

Specifying hardware dimensions for ICT devices

Ensuring ICT products and services are accessible to people with a wide range of abilities

Providing guidelines for software testing

What is the purpose of conducting usability evaluations in ISO 9241-210?

To assess whether the design meets user requirements

To determine the cost of the product

A usability team has completed a summative usability test of a new medical device interface. They need to report the results to regulators. According to ISO/IEC 25062, what is the most important element to include in the report?

A list of all user comments verbatim

Detailed description of the test methodology and results in a common format

A summary of the design team's opinions

Which of the following is an example of a user requirement as defined in ISO 9241-210?

The system shall allow users to save their work with a keyboard shortcut

The system shall use a MySQL database

The system shall run on a server with 16GB RAM

The system shall be developed in Java

Certified Tester Usability Testing

Domain 3Objective 3

ISO Standards CT-UT Practice Questions (Page 7)

Part of the Usability and Accessibility Standards domain, which makes up ~15% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~4–6 in this domain), expect 1–1 from this objective — we provide 65 practice questions to prepare you well beyond it. (estimate)

65questions here

13free pages

26concepts

26 Concepts in This Objective

ISO 9241-11 Usability Definition
ISO 9241-210 Human-Centred Design
ISO/IEC 25010 Quality in Use
ISO 9241-110 Dialogue Principles
ISO 9241-171 Accessibility
ISO 9241-20 Accessibility of ICT
ISO 9241-11 Context of Use
ISO 9241-12 Presentation of Information
ISO 9241-13 User Guidance
ISO 9241-14 Menu Dialogues
ISO 9241-15 Command Dialogues
ISO 9241-16 Direct Manipulation Dialogues
ISO 9241-17 Form-Filling Dialogues
ISO 9241-151 Web User Interfaces
ISO 9241-171 Accessibility Requirements
ISO 9241-20 Accessibility of ICT Products
ISO 9241-11 Usability Measurement
ISO 9241-210 Context of Use Analysis
ISO 9241-210 User Requirements Specification
ISO 9241-210 Design Solutions
ISO 9241-210 Evaluation
ISO/IEC 25010 Quality Model
ISO/IEC 25062 Usability Test Reports
ISO 9241-11 Satisfaction
ISO 9241-11 Effectiveness
ISO 9241-11 Efficiency

Questions 31–35

31foundation · easy
Which of the following is a focus of ISO 9241-20?
Select an answer first
32foundation · easy
What is the purpose of conducting usability evaluations in ISO 9241-210?
Select an answer first
33expert · medium
A usability team has completed a summative usability test of a new medical device interface. They need to report the results to regulators. According to ISO/IEC 25062, what is the most important element to include in the report?
Select an answer first
34foundation · easy
What is the focus of ISO 9241-16?
Select an answer first
35foundation · easy
Which of the following is an example of a user requirement as defined in ISO 9241-210?
Select an answer first

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