According to ISO 9241-11, which definition best describes 'efficiency' in usability?

The accuracy and completeness with which users achieve specified goals.

The user's comfort and acceptability of the system in a specified context of use.

The resources expended in relation to the accuracy and completeness with which users achieve specified goals.

The extent to which specified users can achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

A usability team has conducted a test and needs to write a report that can be compared with other studies. According to ISO/IEC 25062, which section is essential for ensuring comparability?

The marketing goals of the product

A list of the team members' qualifications

Detailed description of the test environment and participant characteristics

What is the primary purpose of ISO 9241-171?

To provide accessibility requirements and guidelines for software

To specify hardware ergonomics for computer workstations

To define usability metrics for software testing

To provide guidelines for web content accessibility

Which of the following is an output of a context of use analysis?

A description of the user characteristics

Certified Tester Usability Testing

Domain 3Objective 3

ISO Standards CT-UT Practice Questions (Page 3)

Part of the Usability and Accessibility Standards domain, which makes up ~15% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~4–6 in this domain), expect 1–1 from this objective — we provide 65 practice questions to prepare you well beyond it. (estimate)

65questions here

13free pages

26concepts

26 Concepts in This Objective

ISO 9241-11 Usability Definition
ISO 9241-210 Human-Centred Design
ISO/IEC 25010 Quality in Use
ISO 9241-110 Dialogue Principles
ISO 9241-171 Accessibility
ISO 9241-20 Accessibility of ICT
ISO 9241-11 Context of Use
ISO 9241-12 Presentation of Information
ISO 9241-13 User Guidance
ISO 9241-14 Menu Dialogues
ISO 9241-15 Command Dialogues
ISO 9241-16 Direct Manipulation Dialogues
ISO 9241-17 Form-Filling Dialogues
ISO 9241-151 Web User Interfaces
ISO 9241-171 Accessibility Requirements
ISO 9241-20 Accessibility of ICT Products
ISO 9241-11 Usability Measurement
ISO 9241-210 Context of Use Analysis
ISO 9241-210 User Requirements Specification
ISO 9241-210 Design Solutions
ISO 9241-210 Evaluation
ISO/IEC 25010 Quality Model
ISO/IEC 25062 Usability Test Reports
ISO 9241-11 Satisfaction
ISO 9241-11 Effectiveness
ISO 9241-11 Efficiency

Questions 11–15

11foundation · easy
According to ISO 9241-11, which definition best describes 'efficiency' in usability?
Select an answer first
12expert · medium
A usability team has conducted a test and needs to write a report that can be compared with other studies. According to ISO/IEC 25062, which section is essential for ensuring comparability?
Select an answer first
13foundation · easy
What is the primary purpose of ISO 9241-171?
Select an answer first
14foundation · easy
Which of the following is an output of a context of use analysis?
Select an answer first
15foundation · easy
Which of the following is a method for usability evaluation as described in ISO 9241-210?
Select an answer first

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