A usability tester is evaluating a mobile app with a user who has a motor disability and uses a switch device to interact with the phone. The tester notices that the user cannot activate a button because the button requires a swipe gesture. What is the most appropriate recommendation?

Provide an alternative way to activate the button, such as a tap or keyboard focus, so it is operable with a switch device.

Ask the user to use a different assistive technology.

Change the swipe gesture to a double-tap gesture.

Increase the size of the button so it is easier to swipe.

A company is developing a website and wants to ensure it meets WCAG 2.1 AA. They have a team of developers who are not familiar with accessibility. Which approach is most effective for the team to learn and apply WCAG requirements?

Use a website builder that claims to be accessible without any further testing.

Hire an external consultant to fix all accessibility issues after the site is built.

Rely on a single accessibility testing tool to catch all issues.

Provide training on WCAG and accessibility best practices, and integrate automated accessibility checks into the development workflow.

A usability tester is evaluating a website for a museum that includes an interactive map. The map is implemented as a single image with no alternative text and no keyboard access. Which types of disabilities are most directly affected by this design?

Auditory and cognitive disabilities

A usability tester is conducting a session with a user who has a motor disability and uses voice input software to navigate a website. The tester observes that the user cannot select a dropdown menu because the menu does not respond to voice commands. What is the most likely cause of this accessibility issue?

The user is not speaking the correct command phrase for the dropdown.

The voice input software is not compatible with the user's operating system.

The dropdown is too small to be clicked by the voice input cursor.

The dropdown is not implemented as a standard HTML select element, so it does not expose the necessary accessibility information to the voice input software.

What is the primary function of a screen reader?

It converts text and interface elements into speech or braille output.

It magnifies the content on the screen to make it easier to see.

It provides voice commands to control the computer without using a keyboard.

It translates web content into different languages for non-native speakers.

Certified Tester Usability Testing

Domain 2Objective 3

Accessibility Risks CT-UT Practice Questions (Page 3)

Part of the Risks in Usability, User Experience and Accessibility domain, which makes up ~11% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~3–4 in this domain), expect 1–1 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

7concepts

Questions 11–15

11application · medium
A usability tester is evaluating a mobile app with a user who has a motor disability and uses a switch device to interact with the phone. The tester notices that the user cannot activate a button because the button requires a swipe gesture. What is the most appropriate recommendation?
Select an answer first
12application · medium
A company is developing a website and wants to ensure it meets WCAG 2.1 AA. They have a team of developers who are not familiar with accessibility. Which approach is most effective for the team to learn and apply WCAG requirements?
Select an answer first
13application · medium
A usability tester is evaluating a website for a museum that includes an interactive map. The map is implemented as a single image with no alternative text and no keyboard access. Which types of disabilities are most directly affected by this design?
Select an answer first
14application · medium
A usability tester is conducting a session with a user who has a motor disability and uses voice input software to navigate a website. The tester observes that the user cannot select a dropdown menu because the menu does not respond to voice commands. What is the most likely cause of this accessibility issue?
Select an answer first
15foundation · easy
What is the primary function of a screen reader?
Select an answer first

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