What Is a Value Stream? CT-ATLAS Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A retail bank wants to improve the time it takes to onboard a new corporate client. The current onboarding process is documented as a series of departmental handoffs: account opening, credit check, compliance review, and system setup. The bank's leadership asks the agile team to analyze the entire flow from the moment a client expresses interest to the moment they can transact. Which approach best matches this request?

   • ACreate a value stream map that includes all activities from client interest to active transacting, highlighting delays and handoffs.
   • BOptimize each departmental process independently to reduce its internal cycle time.
   • CDefine a new process for client onboarding that includes only the steps performed by the agile team.
   • DMeasure the average time for each department to complete its part and report the longest duration.
   Reveal Solution Discussion Select an answer first
2. 7expert · hard

   A value stream mapping workshop is underway. The team has drawn the current-state map and identified that the lead time is 15 days, but the cycle time is only 5 days. The team also notices that there are multiple approval steps that add no value. The value stream owner wants to create a future-state map. Which improvement should be prioritized in the future-state map?

   • AFocus on reducing the cycle time of the value-adding steps.
   • BEliminate or streamline the non-value-adding approval steps.
   • CAdd more approval steps to ensure compliance.
   • DIncrease the cycle time of each step to ensure quality.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   How are value streams used to organize work in scaled agile environments?

   • ABy creating separate teams for each project phase
   • BBy assigning all work to a single large team
   • CBy grouping teams around the flow of value to customers
   • DBy organizing teams based on their technical skills
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5. 9foundation · easy

   Which metric indicates the number of items delivered in a given time period?

   • AThroughput
   • BWork in progress (WIP)
   • CLead time
   • DCycle time
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6. 10application · easy

   A software development organization is debating whether to define a value stream for its 'customer support' function. The support team handles tickets from customers, resolves issues, and escalates to development when needed. The organization wants to ensure that the value stream definition is correct. Which statement best defines a value stream in this context?

   • AThe sequence of activities from a customer submitting a ticket to the resolution of their issue.
   • BThe set of tools and technologies used to manage customer tickets.
   • CThe department responsible for customer support.
   • DThe process of handling tickets within the support team only.
   Reveal Solution Discussion Select an answer first