A value stream team wants to measure flow and quality, but the organization's goal is to 'increase customer satisfaction.' Which metric is most directly aligned with this goal?

Customer satisfaction score (CSAT)

Which statement best describes the purpose of value stream metrics in an Agile organization?

To replace all other project management reporting with a single dashboard

To measure the flow and quality of work through the value stream, aligned with value-driven goals

To track individual team member performance for annual reviews

To ensure that every team uses the same metrics regardless of context

When analyzing metric trends in a value stream, what does a consistently increasing lead time most likely indicate?

Improved efficiency in the value stream

A bottleneck or growing wait time in the process

In value stream analysis, what does 'lead time' measure?

The time it takes for a work item to move from start to completion

The time a work item spends actively being worked on

The time between when a work item is requested and when it is started

The number of work items completed in a given period

A value stream has a high throughput, but the lead time is increasing. The team has a WIP limit of 5, but the average WIP is 8. The team is considering raising the WIP limit to 10 to accommodate more work. What should the team do?

Ignore the WIP limit and focus on reducing cycle time

Raise the WIP limit to 10 to allow more work in progress and increase throughput

Reduce the WIP limit to 3 to force the team to finish work faster

Investigate why the WIP limit is being exceeded and address the root cause

Certified Tester Agile Test Leadership at Scale

Domain 2Objective 4

Metrics for Analyzing a Value Stream CT-ATLAS Practice Questions (Page 2)

Part of the Improve Quality and Flow in a Value-Driven Organization domain, which makes up ~24% of our current practice bank. ISTQB does not publish an official question count, but from its 120-minute exam (~50–80 total, ~12–19 in this domain), expect 2–4 from this objective — we provide 26 practice questions to prepare you well beyond it. (estimate)

26questions here

6free pages

4concepts

Questions 6–10

6application · easy
A value stream team wants to measure flow and quality, but the organization's goal is to 'increase customer satisfaction.' Which metric is most directly aligned with this goal?
Select an answer first
7foundation · easy
Which statement best describes the purpose of value stream metrics in an Agile organization?
Select an answer first
8foundation · easy
When analyzing metric trends in a value stream, what does a consistently increasing lead time most likely indicate?
Select an answer first
9foundation · easy
In value stream analysis, what does 'lead time' measure?
Select an answer first
10expert · hard
A value stream has a high throughput, but the lead time is increasing. The team has a WIP limit of 5, but the average WIP is 8. The team is considering raising the WIP limit to 10 to accommodate more work. What should the team do?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to CT-ATLAS

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by ISTQB. “CT-ATLAS” is a trademark of its owner, used for identification only.