Objective: Usability and User Experience CT-ACT Practice Questions (Page 8)

Questions 36–37

1. 36expert · hard

   During a usability test of a data analytics platform, a participant completes a complex task successfully but takes 15 minutes, while the target is 5 minutes. The participant comments, 'I got there eventually, but I kept second-guessing myself.' The test team must decide how to interpret this result. Which interpretation is most appropriate?

   • AThe task was both effective and efficient because the participant completed it
   • BThe task was effective but not efficient, and the participant's comment indicates a confidence issue that should be investigated
   • CThe task was neither effective nor efficient because the participant was unsure
   • DThe task was efficient but not effective because the participant took too long
   Reveal Solution Discussion Select an answer first
2. 37foundation · easy

   What is the main output of a heuristic evaluation?

   • AA statistical analysis of task completion times
   • BA list of usability problems with references to violated heuristics
   • CA detailed log of user interactions
   • DA set of user satisfaction scores
   Reveal Solution Discussion Select an answer first