Objective: Usability and User Experience CT-ACT Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   What is the primary purpose of usability testing in the context of acceptance testing for non-functional requirements?

   • ATo verify that the system meets functional specifications
   • BTo ensure the system is secure from unauthorized access
   • CTo assess how easily and effectively users can achieve their goals with the system
   • DTo measure system performance under peak load conditions
   Reveal Solution Discussion Select an answer first
2. 22foundation · easy

   What type of data is typically collected during a usability test?

   • AOnly data about system errors and crashes
   • BOnly qualitative data such as user comments
   • CBoth quantitative performance data and qualitative feedback
   • DOnly quantitative data such as task completion time
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4. 23expert · hard

   A product team is evaluating a redesigned online banking dashboard. They have quantitative data showing that users complete transactions faster than before, but they are unsure whether the redesign improved the overall user experience. Which combination of methods would provide the most complete evaluation?

   • AObservation of users performing tasks combined with a post-task satisfaction survey
   • BAnalysis of server logs to measure page load times
   • CA focus group with users who have never used the old dashboard
   • DA heuristic evaluation followed by an expert review of the code
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5. 24application · medium

   A usability test revealed that users frequently fail to notice the 'save' button on a data-entry form because it is located at the bottom of a long page. The test team needs to report this finding to stakeholders. Which statement best communicates the finding in a way that supports decision-making?

   • AUsers are not paying attention to the form
   • BThe save button is in the wrong place and must be moved immediately
   • CUsers often miss the save button because it is below the fold; moving it to a fixed position or adding a secondary save option at the top could improve task completion
   • DThe test was successful because most users eventually saved their work
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6. 25expert · hard

   A usability test of a project management tool produced the following results: 9 of 10 participants completed the 'create a new project' task, but the average time was 8 minutes (target 5) and the satisfaction score was 2.8/5. Participants commented that the form was 'too long' and 'confusing.' The product owner wants to accept the feature because the success rate is high. Which action is most appropriate for the test lead?

   • AAsk the product owner to decide without providing additional analysis
   • BRecommend rejecting the feature because the efficiency and satisfaction metrics do not meet the acceptance criteria
   • CAccept the feature because the high success rate outweighs the other metrics
   • DRecommend accepting the feature but note the issues as minor improvements for the next release
   Reveal Solution Discussion Select an answer first