A company is developing a public-facing job application portal. The acceptance criteria require the portal to be accessible to users with disabilities, including those who rely on keyboard navigation. During usability test planning, the test lead must decide how to verify this requirement. Which approach is most appropriate?

Use an automated accessibility testing tool and report the results

Ask developers to review the code for accessibility issues

Include participants who use keyboard-only navigation and test all core tasks with them

Test the portal with mouse users only and assume keyboard accessibility is fine

During a usability test, what is the primary role of the test moderator?

To take detailed notes on every action the participant makes

To evaluate the system's performance and report bugs

To observe and guide participants without influencing their behavior

To help participants complete tasks when they struggle

What is the first step in analyzing usability test results?

Calculate statistical significance

Compile and organize the collected data

A test team is planning a usability test for a new document management system. The acceptance criteria specify that 'authorized users can locate and open a document within 2 minutes.' The team needs to design a task that verifies this criterion. Which task definition is most appropriate?

Ask participants to find a specific document using the search function and open it, with a 2-minute time limit

Ask participants to browse the system and explore its features without a specific goal

Ask participants to create a new document and save it to a folder

Ask participants to rate the ease of finding documents on a 5-point scale

In acceptance testing, why is usability testing considered important for non-functional requirements?

It demonstrates that the system complies with all legal regulations

It confirms that the system can handle expected transaction volumes

It helps ensure that the system is acceptable to its intended users in real-world use

It verifies that the system's code is free of syntax errors

Certified Tester Acceptance Testing

Domain 4Objective 2

Objective: Usability and User Experience CT-ACT Practice Questions (Page 3)

Part of the Domain 4: Acceptance Testing for Non-Functional Requirements domain, which makes up ~28% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~7–11 in this domain), expect 2–3 from this objective — we provide 37 practice questions to prepare you well beyond it. (estimate)

37questions here

8free pages

10concepts

Questions 11–15

11expert · hard
A company is developing a public-facing job application portal. The acceptance criteria require the portal to be accessible to users with disabilities, including those who rely on keyboard navigation. During usability test planning, the test lead must decide how to verify this requirement. Which approach is most appropriate?
Select an answer first
12foundation · easy
During a usability test, what is the primary role of the test moderator?
Select an answer first
13foundation · easy
What is the first step in analyzing usability test results?
Select an answer first
14application · medium
A test team is planning a usability test for a new document management system. The acceptance criteria specify that 'authorized users can locate and open a document within 2 minutes.' The team needs to design a task that verifies this criterion. Which task definition is most appropriate?
Select an answer first
15foundation · easy
In acceptance testing, why is usability testing considered important for non-functional requirements?
Select an answer first

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