A company has several IT projects in progress. The project management office (PMO) wants to ensure that the projects collectively deliver the highest value to the organization. What should the PMO do?

Complete projects in the order they were initiated

Prioritize projects based on their alignment with strategic objectives and resource availability

Manage each project independently to avoid interference

Focus only on projects with the highest ROI

A retail company is developing a business case for a new customer loyalty platform. The CFO insists that the business case must clearly demonstrate how the investment supports the company's strategic goal of increasing customer lifetime value. Which business case component is most critical to satisfy the CFO's requirement?

A timeline for the project rollout

A risk register identifying potential technical failures

A detailed cost breakdown of the platform implementation

A benefits map showing how the platform increases customer lifetime value

A company is developing a business case for a new customer relationship management (CRM) system. The business case must be approved by the CFO, who is concerned about the accuracy of the cost estimates, and by the CMO, who wants to see the expected increase in sales. The IT department has provided cost estimates, but the sales team has not yet provided sales projections. What is the most appropriate action?

Delay the business case until the sales team provides projections

Use industry benchmarks for sales projections without consulting the sales team

Work with the sales team to develop realistic sales projections before finalizing the business case

Submit the business case with the cost estimates and note that sales projections are pending

A company is managing a portfolio of IT investments. The portfolio manager wants to ensure that underperforming investments are identified and addressed promptly. Which practice is most effective for this?

Conducting annual portfolio reviews

Establishing key performance indicators (KPIs) and monitoring them regularly

Waiting for project managers to report issues

Comparing actual performance to the original business case at project closure

A company has a portfolio of IT investments. The CIO wants to ensure that the portfolio is continuously optimized to deliver maximum value. Which process is most effective for this purpose?

Implementing a stage-gate review process with defined criteria at each phase

Deferring all new investments until the current ones are fully completed

Conducting a post-implementation review for each project after completion

Creating a detailed project plan for each investment and monitoring schedule adherence

Certified in the Governance of Enterprise IT

Domain 3Objective 1

Benefits Identification and Planning CGEIT Practice Questions (Page 4)

Part of the Benefits Realization domain, which accounts for 26% of the CGEIT exam.

25questions here

5free pages

4concepts

26%of the exam

Questions 16–20

16application · medium
A company has several IT projects in progress. The project management office (PMO) wants to ensure that the projects collectively deliver the highest value to the organization. What should the PMO do?
Select an answer first
17application · medium
A retail company is developing a business case for a new customer loyalty platform. The CFO insists that the business case must clearly demonstrate how the investment supports the company's strategic goal of increasing customer lifetime value. Which business case component is most critical to satisfy the CFO's requirement?
Select an answer first
18expert · hard
A company is developing a business case for a new customer relationship management (CRM) system. The business case must be approved by the CFO, who is concerned about the accuracy of the cost estimates, and by the CMO, who wants to see the expected increase in sales. The IT department has provided cost estimates, but the sales team has not yet provided sales projections. What is the most appropriate action?
Select an answer first
19application · medium
A company is managing a portfolio of IT investments. The portfolio manager wants to ensure that underperforming investments are identified and addressed promptly. Which practice is most effective for this?
Select an answer first
20application · medium
A company has a portfolio of IT investments. The CIO wants to ensure that the portfolio is continuously optimized to deliver maximum value. Which process is most effective for this purpose?
Select an answer first

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Benefits Identification and Planning CGEIT Practice Questions (Page 4)

Questions 16–20

A company has several IT projects in progress. The project management office (PMO) wants to ensure that the projects collectively deliver the highest value to the organization. What should the PMO do?

A company is managing a portfolio of IT investments. The portfolio manager wants to ensure that underperforming investments are identified and addressed promptly. Which practice is most effective for this?

A company has a portfolio of IT investments. The CIO wants to ensure that the portfolio is continuously optimized to deliver maximum value. Which process is most effective for this purpose?

Keep studying — Benefits Realization