Benefits Governance and Reporting CGEIT Practice Questions (Page 2)

Questions 6–10

1. 6expert · hard

   A healthcare organization is implementing a new electronic health record (EHR) system. The expected benefits include improved clinical outcomes and reduced administrative costs. The organization has multiple stakeholders: clinicians, administrators, and the board of directors. The CIO wants to establish a reporting structure that meets the needs of all stakeholders without overwhelming them. The clinicians want to see clinical outcome metrics, administrators want cost data, and the board wants a high-level summary. What reporting structure should the CIO implement?

   • AA single comprehensive report sent to all stakeholders monthly.
   • BQuarterly reports only, to reduce the reporting burden.
   • CTiered reporting: detailed clinical and cost reports for operational stakeholders, and a high-level summary for the board.
   • DA real-time dashboard accessible to all stakeholders with all metrics.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A technology company is considering two projects: one that improves customer support response time and another that enhances data security. The company's strategic goal is to become a market leader in customer experience. The projects have similar costs, but the security project has a higher ROI. Which benefit evaluation method should the company use to align with its strategic goal?

   • ANet present value, because it accounts for the time value of money.
   • BCost-benefit analysis, because it quantifies all benefits and costs.
   • CROI, because it provides a clear financial comparison.
   • DValue-based assessment, because it considers strategic alignment and non-financial benefits.
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A nonprofit organization has implemented a new donor management system. The expected benefit is a 10% increase in donor retention. The organization's board meets quarterly and wants to see progress. What is the most appropriate governance reporting approach for the board?

   • AA detailed technical report on system performance and uptime.
   • BA real-time dashboard accessible to all staff, updated daily.
   • CAn annual report summarizing all benefits achieved at the end of the year.
   • DA quarterly report showing donor retention rates against the target, with a narrative on contributing factors.
   Reveal Solution Discussion Select an answer first
5. 9application · medium

   A multinational corporation is running a global ERP implementation with benefits tracked across multiple regions. The program office wants to establish a reporting structure that keeps regional managers accountable while providing a consolidated view to the executive committee. What reporting structure should be adopted?

   • ARegional benefit reports submitted monthly to the program office, which then consolidates them into a quarterly executive summary.
   • BA single global report issued quarterly to the executive committee only.
   • CA daily automated dashboard accessible to all employees showing real-time benefit metrics.
   • DAn annual report that summarizes all benefits achieved across the organization.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   Which benefit evaluation method expresses the net gain from an investment as a percentage of the initial investment?

   • AReturn on investment (ROI)
   • BCost-benefit analysis (CBA)
   • CValue-based assessment
   • DPayback period analysis
   Reveal Solution Discussion Select an answer first