A user reports that colleagues outside their organization cannot see their free/busy information. What should the administrator check first?

Whether the user's password is correct

Whether calendar sharing is enabled for external users in the Admin console

Whether the user's browser is up to date

Whether the user's calendar has too many events

A user set up a filter to forward all emails from their manager to a personal email address. The user reports that the forwarding is not working. The admin checks the user's settings and confirms the filter is active. What should the admin check next?

Review the user's email routing settings in the Admin console

Ensure the user's account is not suspended

Check if the manager's emails are being marked as spam

Verify the forwarding address is verified in the user's Gmail settings

A user using Apple Calendar reports that events created in Google Calendar are not appearing. What is the most common cause for this sync issue?

The calendar is not subscribed or the sync is disabled

The events are in a different time zone

The user's Google account is suspended

The calendar is shared with the user

A user reports they cannot join a Google Meet meeting from a calendar invite. The user can access other Meet meetings. What is the most likely cause?

The meeting organizer has restricted access to the meeting

The user's microphone is not working

The user's calendar is not syncing

The user's Meet app is not installed

Google CloudAssociate Google Workspace Administrator

Domain 6Objective 2

6.2 Troubleshooting and Resolving Common Issues ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR Practice Questions (Page 5)

Part of the Monitoring and troubleshooting common issues domain, which accounts for ~13% of the ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR exam.

34questions here

7free pages

13concepts

~13%of the exam

13 Concepts in This Objective

Troubleshoot user account access issues
Use Email Log Search for email delivery troubleshooting
Analyze email headers for SPF, DKIM, and DMARC
Troubleshoot email forwarding, filters, and labels
Troubleshoot Calendar sync and display issues
Troubleshoot Calendar sharing and permissions
Troubleshoot free/busy information sharing
Troubleshoot Drive sharing and permissions
Resolve Drive for Desktop problems
Recover deleted files in Drive and Gmail
Troubleshoot Drive offline access
Diagnose network performance with Meet quality tool
Troubleshoot Meet access issues

Questions 21–25

21foundation · easy
A user reports that colleagues outside their organization cannot see their free/busy information. What should the administrator check first?
Select an answer first
22application · medium
A user set up a filter to forward all emails from their manager to a personal email address. The user reports that the forwarding is not working. The admin checks the user's settings and confirms the filter is active. What should the admin check next?
Select an answer first
23foundation · easy
A user using Apple Calendar reports that events created in Google Calendar are not appearing. What is the most common cause for this sync issue?
Select an answer first
24foundation · easy
An administrator is troubleshooting poor video quality in Google Meet. Which tool provides detailed network performance metrics for a specific meeting?
Select an answer first
25application · medium
A user reports they cannot join a Google Meet meeting from a calendar invite. The user can access other Meet meetings. What is the most likely cause?
Select an answer first

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