Leadership & Change GSTRT Practice Questions (Page 9)

Questions 41–45

1. 41expert · hard

   A CISO is implementing a new data loss prevention (DLP) system that will monitor all outbound emails. Employees are concerned about privacy, and the legal department has warned about potential violations of employee privacy laws. The CISO must balance security needs with legal and ethical obligations. What is the most appropriate communication strategy?

   • ALet the legal department handle all communication to ensure compliance.
   • BCommunicate only the minimum required by law to avoid alarming employees.
   • CDevelop a clear policy that defines what will be monitored, why, and how data will be handled, and communicate it transparently to all employees before implementation.
   • DEmphasize the security benefits and downplay the privacy implications.
   Reveal Solution Discussion Select an answer first
2. 42application · medium

   A new CIO wants to transform the organization's IT department from a reactive support function to a proactive, service-oriented model. The CIO has secured executive sponsorship and a budget. According to change management principles, what should the CIO do first to drive the change?

   • AFocus on training employees on the new tools before communicating the vision.
   • BImmediately implement the new service management tools and processes.
   • CHire external consultants to design the new operating model without involving internal staff.
   • DCreate a sense of urgency by sharing data on the costs of the current reactive model and the benefits of the new model.
   Reveal Solution Discussion Select an answer first
4. 43foundation · easy

   A leader is preparing to guide a team through a major reorganization. The leader wants to inspire commitment by appealing to team members' higher ideals and sense of purpose, rather than relying on rewards or punishments. Which leadership theory best matches this approach?

   • ALaissez-faire leadership
   • BTransformational leadership
   • CSituational leadership
   • DTransactional leadership
   Reveal Solution Discussion Select an answer first
5. 44foundation · easy

   Which of the following is a common source of resistance to organizational change?

   • AExcessive communication about the change
   • BClear and consistent leadership support
   • CFear of job loss or loss of status
   • DToo much involvement of employees in planning
   Reveal Solution Discussion Select an answer first
6. 45application · medium

   A security team has experienced several failed change initiatives due to staff reluctance and a culture that punishes mistakes. The new CISO wants to build a change-ready culture that embraces agility and learning. Which approach is most likely to succeed?

   • AImplement a strict performance management system that penalizes any deviation from established processes.
   • BProvide a one-time training session on change management for all staff.
   • COutsource change management to an external consultant to handle all communication and training.
   • DEstablish a 'blameless post-mortem' process and celebrate lessons learned from both successes and failures.
   Reveal Solution Discussion Select an answer first