Leadership & Change GSTRT Practice Questions (Page 7)

Questions 31–35

1. 31foundation · easy

   Which organizational change model describes a three-stage process of unfreezing, changing, and refreezing?

   • ALewin's Change Management Model
   • BADKAR Model
   • CKotter's 8-Step Model
   • DMcKinsey 7-S Framework
   Reveal Solution Discussion Select an answer first
2. 32foundation · easy

   Which practice best supports building resilience in a team during periods of frequent organizational change?

   • AProviding consistent support and clear communication
   • BDiscouraging questions to maintain order
   • CMinimizing communication to avoid distractions
   • DFocusing solely on short-term goals
   Reveal Solution Discussion Select an answer first
4. 33application · medium

   A security operations center (SOC) manager is leading a team of highly experienced analysts who are resistant to a new threat-hunting workflow. The analysts value autonomy and have deep expertise. The manager needs to implement the workflow while maintaining team morale. Which leadership approach is most appropriate in this situation?

   • AUse a delegating style, giving the team latitude to adapt the workflow to their own methods while setting clear outcome expectations.
   • BUse a pacesetting style, personally demonstrating the new workflow and expecting the team to follow the manager's example.
   • CApply a transactional style, offering rewards for compliance and penalties for deviation from the new workflow.
   • DAdopt a coercive style, mandating the new workflow with strict deadlines and consequences for non-compliance.
   Reveal Solution Discussion Select an answer first
5. 34foundation · easy

   What is the primary role of a change vision in communication during organizational change?

   • ATo document the project timeline and milestones
   • BTo list all the risks and mitigation strategies
   • CTo provide a detailed technical specification of the new system
   • DTo describe the desired future state and inspire stakeholders
   Reveal Solution Discussion Select an answer first
6. 35expert · hard

   A security manager is implementing a new access control system that will require users to request access through a ticketing system instead of directly contacting the security team. This change is causing significant resistance because users feel it will slow down their work. The manager has limited time and resources to address the resistance. What is the most effective approach?

   • AIdentify the most influential resistors and involve them in a pilot of the new ticketing system, using their feedback to streamline the process.
   • BOffer a temporary exception for users who can demonstrate a critical need for direct access.
   • CDelay the implementation until the resistance subsides on its own.
   • DProvide a detailed email explaining the benefits of the new system and the reasons for the change.
   Reveal Solution Discussion Select an answer first