Effective Management & Comms GSTRT Practice Questions (Page 9)

Questions 41–45

1. 41expert · hard

   A security manager is leading a remote team that has been missing deadlines. The manager suspects that the team is unclear about priorities because they receive many ad-hoc requests from different stakeholders. The manager wants to improve communication and performance. Which action is most effective?

   • AAsk the team to work overtime to catch up on the backlog.
   • BImplement a weekly prioritization meeting where the team reviews the request backlog and agrees on top priorities.
   • CSend a daily email listing the top three priorities for the day.
   • DTell the team to ignore all ad-hoc requests until the current backlog is cleared.
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2. 42application · medium

   A global security team has members in the US, Europe, and Asia. The team uses a mix of email, chat, and video calls. A recent project to update security policies has stalled because team members have different interpretations of the requirements. The team lead wants to improve collaboration. What is the most effective action?

   • AHold a single, extended video call to resolve all misunderstandings at once.
   • BSend a detailed email to all team members clarifying the requirements and asking for confirmation.
   • CAssign the project to the team members in the US and Europe, as they are in overlapping time zones.
   • DCreate a shared, asynchronous document that clearly defines the project scope, requirements, and decision log, and schedule a recurring video call to discuss progress.
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4. 43application · medium

   A security manager leads a distributed team of penetration testers across three time zones. A tester in the Asia-Pacific region has been submitting reports late, and the manager suspects the tester feels disconnected from the team. The manager wants to address the issue while respecting the remote work context. Which action is most appropriate?

   • ASchedule a one-on-one video call at a time that works for the tester to discuss challenges and expectations.
   • BSend a firm email reminding the tester of the deadline policy and the consequences of lateness.
   • CAsk the tester to post daily status updates in the team chat to increase accountability.
   • DMove the tester to a different project with a more flexible schedule.
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5. 44expert · hard

   A security manager is leading a virtual team that has been working together for six months. The manager notices that some team members are not speaking up during video meetings, and there is a lack of candid feedback. The manager wants to improve the team's communication and psychological safety. What is the most effective action?

   • AConduct a team-building exercise that focuses on personal topics to build trust.
   • BImplement a 'no-interruption' rule during meetings and explicitly invite input from quieter members, while also creating a private channel for anonymous feedback.
   • CAsk the more vocal team members to hold back their comments to give others a chance.
   • DSend a team-wide email encouraging everyone to speak up more during meetings.
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6. 45application · medium

   A security team lead wants to set clear performance expectations for a junior analyst who will be handling log reviews for the first time. The analyst is motivated but lacks experience. Which approach best aligns with performance management principles?

   • ADefine specific, measurable objectives for the log reviews and schedule a check-in after the first week.
   • BGive the analyst the log review checklist and ask them to ask questions if anything is unclear.
   • CPair the analyst with a senior analyst to shadow for a day, then expect independent work.
   • DLet the analyst work independently for a month and then evaluate the results.
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