Effective Management & Comms GSTRT Practice Questions (Page 7)

Questions 31–35

1. 31application · medium

   A security manager is conducting quarterly performance evaluations for the team. One analyst has met all technical goals but has been frequently late to team meetings and has missed a few mandatory training sessions. The manager wants to address this in the evaluation. Which approach is most effective?

   • ARate the analyst lower on professionalism and provide specific examples of the lateness and missed training.
   • BAsk the analyst to explain the lateness and then decide the rating based on the explanation.
   • CMention the lateness only in passing and focus the discussion on technical achievements.
   • DGive the analyst a high rating because the technical work is excellent and the lateness is minor.
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2. 32application · medium

   A security team has been working together for several months, but the team lead notices that trust is low. Team members are hesitant to share ideas during meetings, and there is a tendency to blame each other when things go wrong. The team lead wants to build trust and improve collaboration. What is the most effective first step?

   • AModel vulnerability by admitting a recent mistake and encouraging team members to share lessons learned without fear of blame.
   • BImplement a strict policy that all mistakes must be reported in writing to the team lead.
   • CAssign a senior team member to monitor and report any negative behavior to the team lead.
   • DOrganize a team-building social event to help members get to know each other personally.
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4. 33expert · hard

   A security team is composed of members with very different skill levels and working styles. The team lead is under pressure to deliver a complex project quickly. The lead wants to maximize the team's performance while also developing less experienced members. What is the most effective approach?

   • AAssign all critical tasks to the most experienced members and give less experienced members only administrative support tasks.
   • BHave the entire team work on every task together to ensure consistency and shared knowledge.
   • CGive less experienced members challenging tasks without support to accelerate their learning.
   • DPair less experienced members with senior mentors on critical tasks, while giving them ownership of smaller, well-defined components.
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5. 34expert · hard

   A security manager is implementing a new performance management system. The team is resistant because they feel it will be used to punish them rather than help them grow. The manager wants to gain buy-in and ensure the system is used effectively. Which approach is most likely to succeed?

   • AInvolve the team in designing the performance criteria and feedback process.
   • BHire an external consultant to implement the system and train the team.
   • CAnnounce the new system and explain that it is mandatory and non-negotiable.
   • DStart using the system with a pilot group and share the results with the rest of the team.
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6. 35application · medium

   A security manager is leading a newly formed incident response team that includes members from different departments (network, endpoint, and application security). The team is struggling because members are unsure of their roles during an active incident. Which action best applies team management principles?

   • AAsk the most senior member to take charge and assign tasks on the fly.
   • BHold a team-building social event to improve interpersonal relationships.
   • CLet the team figure out roles naturally as they work through the first few incidents.
   • DCreate a detailed incident response plan that assigns specific roles and responsibilities to each member.
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