Effective Management & Comms GSTRT Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A security team is working on a high-pressure project with a tight deadline. The team lead notices that one team member is consistently staying late and taking on extra tasks, while another team member seems disengaged and is only doing the minimum. The team lead wants to motivate the team and ensure the project succeeds. What should the team lead do?

   • ARedistribute the extra tasks from the overworked member to the disengaged member without discussion.
   • BPublicly praise the team member who is staying late and encourage the disengaged member to follow their example.
   • CGive the disengaged team member a formal warning to increase their effort.
   • DHave a private conversation with each team member to understand their workload, interests, and any concerns, then adjust assignments accordingly.
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2. 7foundation · easy

   A leader needs to communicate a new security policy to a diverse team that includes both technical and non-technical staff. What is the most effective approach?

   • AUse the same detailed technical language for everyone to ensure consistency.
   • BHold a single meeting and answer questions only from technical staff.
   • CSend a lengthy email with all the technical details and expect everyone to read it.
   • DTailor the message to each audience, using simple language for non-technical staff and technical details for technical staff.
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4. 8foundation · easy

   In performance management, what is the primary purpose of setting clear expectations?

   • ATo allow managers to compare employees against each other for ranking purposes.
   • BTo create a formal record that can be used in legal disputes.
   • CTo ensure employees know what is expected of them and can align their efforts accordingly.
   • DTo provide a basis for disciplinary action if performance is not met.
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5. 9expert · hard

   A security manager oversees a team that is split between the headquarters office and remote locations. The manager has noticed that remote team members are often left out of informal discussions and have less access to information. The manager wants to ensure equal participation and information flow. What is the most effective strategy?

   • ACreate a separate communication channel for remote team members to discuss issues among themselves.
   • BHold all important meetings at headquarters and require remote team members to attend via video.
   • CEncourage remote team members to be more proactive in reaching out to headquarters colleagues.
   • DImplement a 'remote-first' communication policy where all important discussions and decisions are documented and shared asynchronously, and meetings are held with video for remote participants.
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6. 10application · medium

   A security manager needs to announce a new policy that will require all remote employees to use a VPN for all work-related traffic. The policy is mandatory and will take effect in two weeks. The manager wants to communicate this effectively to a distributed team. Which communication approach is best?

   • AHold a live video town hall, record it, and follow up with a written summary and FAQ.
   • BPost the policy in the team chat and ask employees to react with an emoji to confirm they read it.
   • CSend a single email with the policy document attached and a deadline for compliance.
   • DSchedule individual meetings with each remote employee to explain the policy.
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