Key Performance Metrics, ROI Models, and Innovation Roadmaps BBLC Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A logistics company is evaluating a blockchain-based shipment tracking solution. The finance team wants to quantify the return on investment. The project will reduce manual reconciliation labor by 30%, lower dispute resolution costs by 20%, and improve customer retention. Which approach best captures the ROI while addressing the finance team's requirement?

   • AInclude an estimated dollar value for customer retention in the ROI numerator, even though no reliable data exists, to reflect strategic impact.
   • BUse a traditional ROI formula that includes only direct cost savings and excludes all non-financial benefits from the analysis.
   • CReport ROI as a range that includes both the measured savings and a speculative upper bound from customer retention.
   • DCalculate ROI using only the measurable labor and dispute cost savings, then present customer retention as a qualitative benefit in a separate appendix.
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2. 22application · medium

   A consortium of banks is comparing a permissioned blockchain for cross-border settlements with their existing correspondent banking process. The project will reduce settlement time from days to minutes and eliminate intermediary fees, but requires significant upfront investment in node infrastructure and governance. Which ROI model is most appropriate for this evaluation?

   • AA blockchain-specific ROI model that accounts for network effects, token economics, and shared infrastructure costs across consortium members.
   • BA traditional cost-benefit analysis that focuses only on the bank's internal cost savings from reduced settlement time.
   • CA payback period calculation based solely on the reduction in intermediary fees.
   • DA net present value (NPV) analysis using only the bank's own projected cash flows, excluding consortium contributions.
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4. 23foundation · easy

   In a blockchain performance assessment, which category includes metrics such as transaction throughput, latency, and network uptime?

   • AOperational metrics
   • BFinancial metrics
   • CStrategic metrics
   • DCompliance metrics
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5. 24foundation · easy

   When prioritizing blockchain projects, what does 'feasibility' typically assess?

   • AThe number of competitors using blockchain
   • BThe aesthetic appeal of the user interface
   • CThe potential revenue the project could generate
   • DWhether the organization has the technical and operational capability to implement the project
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6. 25foundation · easy

   Which of the following is an example of a mechanism to monitor and adapt a blockchain innovation roadmap?

   • AAvoiding any changes to the roadmap once approved
   • BQuarterly reviews of initiative performance against KPIs
   • CDeleting all performance data after each phase
   • DSetting the roadmap in stone for five years
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