Vendor Management and Procurement Processes ACCISO Practice Questions (Page 9)

Questions 41–45

1. 41application · medium

   A logistics company has signed a contract with a cloud storage vendor that includes an SLA for 99.9% uptime. The company's IT team wants to monitor the vendor's performance against this commitment. What is the most effective way to do this?

   • AAsk the vendor to provide a letter of assurance at the end of the year.
   • BRely on the vendor's monthly status reports without independent verification.
   • CConduct a single annual audit of the vendor's infrastructure.
   • DSet up automated monitoring tools that track service availability and generate reports on uptime and any outages.
   Reveal Solution Discussion Select an answer first
2. 42application · medium

   A multinational company is procuring a cloud-based HR system that will process employee data for employees in the EU and the US. The company must ensure compliance with GDPR. What is the MOST important consideration when selecting the vendor?

   • AThe vendor's data processing locations and ability to sign Standard Contractual Clauses (SCCs) for international data transfers
   • BThe vendor's marketing strategy in the EU and the US
   • CThe vendor's user interface language options for employees in different countries
   • DThe vendor's pricing structure for different user tiers
   Reveal Solution Discussion Select an answer first
4. 43foundation · easy

   Which of the following is a key reason to evaluate a vendor's financial stability during the vendor risk assessment process?

   • ATo assess the vendor's marketing budget and advertising reach
   • BTo verify the vendor's compliance with international trade laws
   • CTo determine if the vendor can provide long-term support and avoid sudden business failure
   • DTo evaluate the vendor's employee satisfaction and retention
   Reveal Solution Discussion Select an answer first
5. 44foundation · easy

   Which of the following is a critical action to include in a vendor exit plan to ensure data security?

   • AAllowing the vendor to retain data for future marketing purposes
   • BImmediately terminating all access without verifying data backup
   • CEnsuring the vendor returns or securely deletes all organizational data
   • DTransferring data to the new vendor without verifying its integrity
   Reveal Solution Discussion Select an answer first
6. 45application · medium

   A company has outsourced its IT helpdesk to a third-party vendor. The contract includes a service level agreement (SLA) that specifies an average response time of under 2 minutes for critical incidents. After three months, the vendor's average response time is 2 minutes and 30 seconds. What should the company do FIRST?

   • AReview the SLA metrics and the vendor's performance reports to determine if the breach is consistent or an anomaly
   • BTerminate the contract and find a new vendor
   • CAsk the vendor to reduce the response time to 1 minute to compensate
   • DImmediately invoke the penalty clause in the contract
   Reveal Solution Discussion Select an answer first