CompTIAIT Fundamentals+ (ITF+)
Domain 1Objective 4
Troubleshooting Methodology: Identifying Problems, Testing Theories, Implementing Solutions, and Documenting Findings. IT-FUNDAMENTALS-ITF-CERTIFICATION Practice Questions (Page 5)
Part of the Tech concepts and terminology domain, which accounts for 13% of the IT-FUNDAMENTALS-ITF-CERTIFICATION exam.
24questions here
5free pages
4concepts
13%of the exam
Questions 21–24
- 21
A user reports that their computer will not turn on. The technician checks the power cable and finds it is securely connected. The technician then tests the power outlet with a lamp and it works. What theory should the technician test NEXT?
Select an answer first - 22
A user reports that their computer is slow and sometimes freezes. The technician checks the Task Manager and sees that the CPU usage is at 100% consistently. The technician notices that a process named 'svchost.exe' is using high CPU. The technician wants to test the theory that a specific service is causing the issue. Which action should the technician take?
Select an answer first - 23
A user reports that their computer shuts down unexpectedly. The technician notices that the computer is very hot to the touch. Which step should the technician take to identify the problem?
Select an answer first - 24
After identifying that a computer will not boot, a technician forms a theory that the power supply is faulty. What is the NEXT step in the troubleshooting methodology?
Select an answer first
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