A financial services firm is planning to implement COBIT to improve its IT governance. The board wants to ensure that the implementation is aligned with the organization's overall governance approach and that it addresses the needs of all stakeholders. What should be the first step in the COBIT implementation?

Identify stakeholder needs and drivers

Select the COBIT components to implement

Define the IT processes and enablers

Develop a business case for the implementation

What is the role of the Service Desk function in ITIL?

To manage the budget for IT services

To monitor the performance of IT services

To be the single point of contact between users and IT

A mid-sized manufacturing company is adopting ITIL to improve its IT service management. They have limited budget and want to avoid a large-scale, disruptive transformation. The IT manager wants to start with a few key practices that will deliver quick wins and build momentum. Which approach should they take?

Hire external consultants to implement ITIL without internal involvement

Implement all ITIL practices simultaneously across the entire organization

Start with a pilot in one business unit, focusing on incident and change management

Adopt ITIL only for the service desk, ignoring other practices

CompTIASecurityX (CASP+)

Domain 1Objective 3

Frameworks CAS-005 Practice Questions (Page 3)

Part of the Governance, risk, and compliance domain, which accounts for 20% of the CAS-005 exam. CompTIA does not publish an official question count, but from its 165-minute exam (~65–110 total, ~13–22 in this domain), expect 1–2 from this objective — we provide 37 practice questions to prepare you well beyond it. (estimate)

37questions here

8free pages

10concepts

20%of the exam

Questions 11–15

11application · medium
A financial services firm is planning to implement COBIT to improve its IT governance. The board wants to ensure that the implementation is aligned with the organization's overall governance approach and that it addresses the needs of all stakeholders. What should be the first step in the COBIT implementation?
Select an answer first
12foundation · easy
Which of the following is a stage in the ITIL service lifecycle?
Select an answer first
13foundation · easy
What is the role of the Service Desk function in ITIL?
Select an answer first
14application · medium
A mid-sized manufacturing company is adopting ITIL to improve its IT service management. They have limited budget and want to avoid a large-scale, disruptive transformation. The IT manager wants to start with a few key practices that will deliver quick wins and build momentum. Which approach should they take?
Select an answer first
15foundation · easy
In the COBIT goals cascade, what is the first step in the alignment process?
Select an answer first

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Frameworks CAS-005 Practice Questions (Page 3)

Questions 11–15

Which of the following is a stage in the ITIL service lifecycle?

What is the role of the Service Desk function in ITIL?

In the COBIT goals cascade, what is the first step in the alignment process?

Keep studying — Governance, risk, and compliance