A technician is troubleshooting a computer that will not power on. The power supply fan does not spin when the power button is pressed. Which of the following should the technician do FIRST?

Check the power outlet and power cable

A user reports that they can access the internet but cannot connect to a network printer. Other users can connect to the printer. The technician pings the printer's IP address from the user's computer and it fails. Which of the following is the MOST likely cause?

The user's internet connection is down

The user's computer is on a different subnet

A user cannot connect to a network printer. The technician pings the printer's IP address and gets a reply. Which step should the technician take next to resolve the issue?

Replace the printer's network cable

Check the printer's driver and port settings

A user's laptop shows a network icon with a yellow triangle and the message 'No Internet access'. Which network issue is most likely indicated?

The laptop is connected to a network but cannot reach the internet

The laptop's Wi-Fi adapter is disabled

The laptop's IP address is invalid

The laptop is not connected to any network

CompTIAA+ Core 1

Domain 5Objective 1

Diagnosing Issues 220-1201 Practice Questions (Page 3)

Part of the Hardware and network troubleshooting domain, which accounts for 28% of the 220-1201 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~10–17 in this domain), expect 5–9 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

6concepts

28%of the exam

Questions 11–15

11application · medium
A technician is troubleshooting a computer that will not power on. The power supply fan does not spin when the power button is pressed. Which of the following should the technician do FIRST?
Select an answer first
12expert · hard
A user reports that they can access the internet but cannot connect to a network printer. Other users can connect to the printer. The technician pings the printer's IP address from the user's computer and it fails. Which of the following is the MOST likely cause?
Select an answer first
13foundation · easy
A user cannot connect to a network printer. The technician pings the printer's IP address and gets a reply. Which step should the technician take next to resolve the issue?
Select an answer first
14foundation · easy
A user's laptop shows a network icon with a yellow triangle and the message 'No Internet access'. Which network issue is most likely indicated?
Select an answer first
15expert · hard
A user reports that their computer occasionally freezes and then restarts. The technician checks the Event Viewer and sees a critical event indicating a kernel-power error. Which of the following is the MOST likely cause?
Select an answer first

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